Employers choose those who are ready and able to lead the company to prosperity. That's why they pay Special attention on the success of candidates in previous jobs. Describe them in your resume.

Don't confuse professional and personal achievements. If you have mastered new program at the previous place of work - these are the skills and competencies that should be indicated in. But if you independently implemented or even developed this program to optimize your work, this is already an achievement.

Avoid common phrases. Work can be digitized, so back up your achievements with numbers.

P examples

:
“I processed 85-100 incoming applications per day. Successfully resolved 96% of the problems that arose.”

:
“I have developed a new method for attracting clients. In two months I trained the sales department employees. The number of transactions increased by 14%, and sales volume by 20%.”

:
“Successfully passed nine tax audits.”

:
"Optimized software. Result: we saved 15% on purchasing a new one.”

:
“Entered the top five in the city hairdressing competition.”

:
“I added 70 employees to the company’s staff and conducted 120 interviews.”

:
“I concluded five contracts for the wholesale supply of goods. This allowed us to increase revenue by 7%.”

:
“During my work, I became the best salesman of the month five times. He proposed a new design option for the window display, which increased the flow of customers by one and a half times.”

For employees administrative departments: Assistant managers or office managers can digitize their work by counting, for example, how many meetings were organized or how they saved the manager from wasting time. Well-established document flow and uninterrupted supply of the office with everything necessary can also be considered an achievement.

Mass professions, such as a loader, require high-quality performance of daily duties. Achievements can be formulated as follows: “During the work, not a single emergency incident occurred.” That is, if you work, you should not count the number of clients served per day and multiply by work shifts. It is better to note that during your work you had no complaints, how you prevented shortages and saved the company from losses.

TOThe following formulations will not work:

• “Organized the effective work of the department.” The phrase is blurry. It is necessary to clarify what exactly was done
• “During my work as a secretary, the company’s client flow increased.” It is unlikely that the flow of clients increased due to the work of the secretary
• “Reduced the company’s turnover.” Avoid negative language
• “I improved my communication skills.” This is a personal achievement. And it’s better not to talk about the fact that you had communication problems at all.

How to find merit

At first, it may seem like there are no achievements at all. To get your bearings, we recommend thinking about the following questions:

• What were you praised for at your previous job?
• What exactly were you assigned to do?
• What did you do better than others?
• In what cases did you show initiative?
• Have you taken part in any significant event for the company?
• Were there any business processes that resulted from your assistance that resulted in improved performance?
• Did the company save time or money because of you?

Take into account implemented projects, improvements in financial and other indicators - any goals achieved.

The result should be a list of merits that you need to adapt for which you are applying. In your resume, indicate only those achievements that are relevant to the desired position.

Happy job search!

Cover: pixabay.com

Work experience is what a company looks at first when selecting an employee. How to describe your career path in such a way as to interest an employer, read the material Superjob.

Work experience is what a company looks at first when selecting an employee. How to describe your career path in such a way as to interest an employer, read the material.

The description of work experience should be as specific as possible. Each new company in your track record should have a separate line indicating the period of work, the name of the company, its brief description, your position, responsibilities and achievements.

Indicate the period of work in the organization to the nearest month: This will allow the HR manager to accurately estimate exactly how long you worked there. “2014-2015” - such dating leaves a number of questions. If, for example, you got a job in an organization in January 2014 and left in December 2015, then you worked in the company for almost two years, and if you joined in December 2014 and left in February 2015, then your experience at your last place of work is only two months - the difference is significant. Don't keep the recruiter guessing: a resume with inaccurate job dates will likely end up in the trash.

The name of the organization should be written in full, without relying on the fact that its abbreviated name is familiar to everyone. As a rule, recruiting portals offer to report brief information about the organization - its location (it is enough to indicate the city, in some cases also the country), field of activity, number of personnel, etc. “Edelweiss LLC”. Sales of soft drinks (office in Tyumen). The number of employees is 100 people” - a completely acceptable option for a resume.

The position should be stated clearly and clearly- “sales manager”, “chief accountant”, “nurse”. But writing a general title - “specialist”, “manager”, “employee” - is ineffective: already from the title of the position it should be clear what exactly you did at your previous places of work.

Match the job description to the purpose of the resume. By filling out the column in your resume called “ Job responsibilities and achievements,” you shouldn’t go into too much detail about the content of your work - it’s better to focus on the main thing. Based on the position you are applying for. To correctly place the emphasis, carefully read the advertisement about the vacancy you are interested in and think: what exactly from your previous experience is especially important for obtaining the desired position? For example, an applicant applying for the position of marketing manager, but who does not have work experience confirmed by a previous position, should emphasize that it is related to marketing: if you were involved in ordering souvenir products or, for example, helped organize promotional events, all this needs to be reflected in the list of responsibilities. Are you applying for a leadership position? Pay special attention to your organizational experience.

If in your work you used special tools, technologies, software, be sure to name them: it is possible that this will be your competitive advantage. “Design of parts and assemblies using the NX system”; "Calculation wages employees in the 1C program"; “Development of website interfaces in Axure” - such lines will undoubtedly decorate a resume.

Particular attention is paid to specific achievements at previous places of work. Avoid vague phrases and formulations like: “extensive experience”; “increasing the efficiency of the department”; “establishing contacts with the media,” etc. Remember that when describing your achievements, you should be guided by the rule: the more specific, the better. Name the numbers, give them real examples your initiatives. “Increasing the company’s sales level by 40% per year”; “Increasing the citation rate of company newsmakers by 3 times” - just a few similar points are enough for your resume to stand out among hundreds of others.

If the resume indicates several places of work, and the list of responsibilities and achievements is almost the same, such a CV is unlikely to be of interest to the recruiter, because the candidate does not demonstrate any professional development. But each of your places of work probably had its own achievements! And even if they seem small to you, they are worth talking about.

If you were promoted while working at a company, be sure to reflect this on your resume. To do this, add a new place of work, enter the previous company name and, in the appropriate fields, indicate the name of the new position, period of work and a list of changed responsibilities and achievements.

Avoid abbreviations and inaccuracies. Name educational institution, places of work, listing of responsibilities, achievements - write all this in detail. If your resume is full of abbreviations, the employer most likely will not guess what is hidden behind the letters that are incomprehensible to him.

Never include false information in your resume! You should not invent non-existent jobs, responsibilities and skills. It is unlikely that you will be able to get your dream job this way: and the very first days in the company will make it obvious. It’s better to focus on correctly presenting your real experience and the correct placement of accents.

Good luck with your resume and job search!

By posting his resume on a recruiting portal, the applicant expects that he will soon start receiving calls from employers. But it happens that this does not happen, and there are no invitations to interviews or there are very few of them. Obviously, the problem lies in the content of the resume - the candidate failed to interest the recruiters.

By posting his resume on a recruiting portal, the applicant expects that he will soon start receiving calls from employers. But it happens that this does not happen, and there are no invitations to interviews or there are very few of them. Obviously, the problem lies in the content of the resume - the candidate failed to interest the recruiters.

This situation can be changed by your professional achievements. How can you do this so that the recruiter wants to invite you to a personal meeting? Read the tips.

The main thing is specificity
For example, consider the resume of the head of the sales department, discussed on our portal. We read a description of the candidate’s achievements at his last place of work - in the Russian representative office of an international concern for the production of PVC profiles.
"Main achievements:
- ensuring sustainable growth of turnover in the region;
- maintaining all key clients during the crisis;
- increasing the efficiency of the regional sales department;
- implementation of the current balanced scorecard system.”

The author is perplexed: why don’t recruiters invite him to interviews? He has serious experience in sales - almost 15 years, he has higher education and even an MBA degree. But the fact is that, when drawing up a resume, the applicant made a very common mistake - he made it too typical. A resume with a list of responsibilities and achievements typical for a given position does not stand out among dozens or hundreds of similar CVs. How can a recruiter discern behind the many words that this is a truly valuable specialist?

To attract the attention of hiring managers, you need to be as convincing as possible about your professional achievements. In this case, the main thing is specificity: name specific numbers, give real examples of your initiatives. There is no need for general phrases like: “sustainable sales growth”; “increasing the efficiency of the department.” It is much more useful to provide concrete evidence of how effectively you worked. Three or four points (but convincing ones) will be enough to make your resume work.

For example, the head of the sales department can indicate in the “Achievements” section how much he managed to increase the level of sales over a certain period of work in the company, how many clients he attracted, which tenders for the supply of goods or services were won. PR manager - how many mentions of the company in the media occurred with his participation, how this figure increased over the entire period of work, how many press conferences were organized, for example, during Last year what was their effectiveness? The head of the IT department should mention, for example, the successful implementation from scratch of a new production automation system, which speeded up the work of the design department by 30%. To the journalist - about victory in creative competition, about the great activity of readers in discussing his articles, etc.

Here is an example of a successful description of professional achievements in a resume for the position of sales director:
“- building a sales service for the company’s services from scratch;
- annual sales growth in 2012 - 350%, in 2011 - 270%;
- attracting more than 100 clients, including 40 companies with a staff of over 150 people;
- victory in 15 tenders.”

Let trade secrets remain secrets
Of course, accurate numbers of your success can convince the recruiter that you are truly an effective employee. However, does the applicant always have the right to indicate specific financial indicators? The employer is unlikely to be happy to see that former employee reveals the company's trade secrets, and such an employee is unlikely to receive good recommendations.

However, it is possible to convincingly describe achievements without naming exact numbers, but still remaining specific. Use phrases like: “by 30%”, “by 2 times” to show the degree of your effectiveness. It is advisable to indicate the period during which impressive results were achieved - six months, a year or more.

If you have nothing to brag about yet
Availability of information about the applicant’s work results and professional achievements increases his value in the eyes of the recruiter. But what to write in the “Achievements” section for those who, due to the specifics of their work, cannot boast of “increased efficiency”, “increased citations” and “victories in competitions”? That is, those whose job involves performing the same duties every day, such as office managers, dispatchers, or payroll accountants?

In such cases, experts advise focusing on your reliability and ability to ensure uninterrupted and high-quality continuous work. Try to prove with reason that in your work the lack emergency situations- already a significant achievement.

Of course, the “Achievements” section of a resume can tell a recruiter a lot about a candidate. After all, behind the numbers that convincingly speak of professional victories, one can see the analytical mind of the applicant, and his ability to prove his point of view, and determination. And this, in turn, can make the path to your dream job shorter and easier.

I constantly write in my articles and books that the most important thing when assessing a candidate is his results, however, I very rarely meet good ones effective resumes. Most of the resumes I receive from my clients are job-oriented. Applicants list a list of things they have done without mentioning any results/achievements. If you want to increase your chances of receiving an interview, you should provide specific examples of what you did in your current/previous job.

5 golden rules

Rule #1. Correct Focus

Focusing on achievements on your resume is key. The most important thing is to choose the right focus and make connections between past experiences and the future. Results should reflect the main KPIs of your work, taking into account the position for which you are applying currently and meet the challenges of the new job. A future employer is not interested in knowing about your achievements while you worked as a financial controller at a bank if you are currently looking for a job as a marketing director. The most relevant experience on a resume is the latest 5 years of work, so shift the focus to your recent history.

Rule No. 2. Numbers

Most of the results must be digitized and processed. Otherwise, you will not be able to defend them at the interview. I've written about the STAR technique many times in the context of writing competency-based interview responses, but the same technique can be used in results/achievement-focused resume writing.

STAR (Situation, Task, Action, Result) will help you present the problem you solved in the company and emphasize your role in its successful resolution. Of course, you won't be able to tell the whole story on your resume (save that for interviews), but this technique will help you show off your accomplishments, making your CV stand out from other applicants' resumes.

Rule No. 3. KIA: Brief and Clear

Try right now to write down the most important tasks you performed at your last job. The first two tasks will come to mind immediately. Then you will begin to remember and search your memory for everything you can. And then, most likely, you will have difficulties. But these difficulties are easy to overcome: just narrow the task and set it according to SMART. For example, list three tasks in which you used your people management skills at your last job. Next, complete a similar task for each skill that is on the list of required competencies for your profession. The paradox is that by creating restrictions for a task (goal, task), we force ourselves to act and focus within predetermined limits.

If you know the SMART method for setting goals, you can easily create results. For those who are not familiar with this technique, I recommend mastering it as soon as possible. To help, I created a mini-training with cases: .

Rule #4. 50 to 50 %

Observe the following proportion: 50 % use places in your resume for responsibilities, 50 % — leave it to the results. Thus, if you want to include a list of 10 responsibilities, you must balance it with 10 results. This rule will help you reduce the number of responsibilities, since it will be quite difficult to produce 10 results.

Rule No. 5. Action verbs

The Russian language gives us the surest and most reliable way to talk about our results and achievements: the language of verbs. We say in the resume "No": participles, gerunds, passive voice, nouns in oblique cases. Use active verbs. For example, use “achieved” and “created” instead of passive phrases such as “achieved” and “created.” Using verbs like “developed, created, implemented, etc.” will help your resume rank higher. For example:

• without an action verb: “Helped the company sell more products and make a profit.”
• with an action verb: “Increased the company’s profit by 30% through the creation and implementation of a customer loyalty program.”

Examples of achievements for a resume

Position level: Specialist

• increased sales of brand “A” by 30% due to the listing of 4 SKU.
• increased sales of category “B” by 10% in 35 TT in the “Y” network.
• increased sales of brand “C” by 8% in TT “X” due to leading project “Y”.
• increased the representation of the “Y” segment by 25%.
• increased sales by 35% in the X network due to the introduction of non-price promotional mechanics.
• reduced the time for preparing reports by 30% through the development and implementation of automated reporting for price monitoring.
• attracted 10 major clients. Sales growth for key customers averaged from 20% to 30%.
• increased the growth of the client base by 20%.
• developed a customer loyalty program. The growth in trade turnover following the results of the campaign was 35%.
• increased market share in the region by 15%.
• attracted 10 regional partners.
• increased customer conversion by 15%.
• participated in the opening of 25 new retail outlets.
• increased the number of applications by 3 times. The growth in trade turnover was 45%.
• participated in the preparation of training for sales department employees, as a result of which product sales increased by 20% in 3 months.
• increased the growth of the client base by 25% due to the active promotion of brands and increasing their awareness.
• created a project team to solve problem “Y” and as a result, sales increased by 20%.
• developed a training set together with leading experts. The number of orders increased 3 times in 6 months, the level of brand recommendations increased by 10%.
• reduced the likelihood of product recalls due to incorrect labeling during the high sales season.
• played a key role in the launch of the loyalty program. In the first year, 160,000 users were attracted.
• increased the number of “A” category clients by 20% in the first 3 months of work.
• reduced the processing time for applications from 5 days to 2, while reducing the amount of errors to 2% by the end of the year.
• increased the client base by 40%.
• exceeded the plan by 130% in 4 months.
• expanded the product range by 45 SKU, the range of related products by 80 SKU.
• reduced the size of problem debt by 20%.
• developed marketing strategy promotion of new Russian market product "X" of company "Y", formed marketing budget and a marketing plan.
• implemented projects to represent company “X” and improve the company’s image on the Russian market.
• created a professional team of managers, which made it possible to fulfill the sales plan for 2015 by 140% and increase the customer base by 35%.
• after successful negotiations, agreements were concluded with key clients: JSC Gazprom Promgaz and others (list).
• developed and implemented from scratch the “Customer Service Standards and Office Design Standards” systems.
• Sales growth in the category at the end of the year amounted to 25%.
• increased brand awareness by 2 times.
• increased the customer base by 20% in 6 months through the use of additional sales channels.
• increased the company's revenue by 30% by attracting VIP clients.
• developed and implemented new system reporting, which made it possible to reduce the time for preparing reports by 3 times.
• concluded exclusive agreements with 5 major foreign partners.
• increased the client base by 50% by attracting new partners and introducing a new service to the market.
• developed and carried out promotions for clients during the low season, which increased revenue by 45%.
• increased the number regular customers by 30% due to improving the quality of services provided.
• reduced customer churn by 35% by providing individual terms of service.
• increased the average customer bill by 15% due to the active sale of additional services.
• reduced accounts receivable by 30%.
• increased the flow of Russian tourists by 10%.
• increased the client base of partners from Russia by 20%.
• took part in concluding an annual contract with the Russian community in “X”.
• conducted joint training with HR department by In-room service. The level of customer service quality increased by 35%.
• formed a team of sales managers. 8 employees were promoted to the level of “Office Manager”.
• increased turnover by 15% due to the development and implementation of a new planogram.
• The salons within my area of ​​responsibility were recognized as the best in terms of sales turnover of “Brand Name” and “Brand Name” accessories.
• sold new development companies to a bank included in the top 10 banks (transaction cycle 1 year).
• created efficient script using the cold calling technique, which led to an increase in sales for 15 large contracts in 6 months.
• introduced new tools to optimize business processes.
• increased sales volumes for clients: Yandex, Promsvyazbank, Gazprombank, Rosatom, Sibur, etc.
• concluded new agreements (5) with major players in the market. Exceeded the plan by 160% in 3.5 months.
• formed a permanent composition of an effective management team, which made it possible to fulfill the annual plan by 125%.
• optimized sales business processes, developed effective sales scripts for managers, which allowed to increase conversion by 25% and improve the sales funnel by 30%.
• developed and conducted presentations on various services and products at thematic events. On average, 30-40% of participants became our clients. After a presentation at a meeting of heating networks in the Moscow Region in 2016, 70% of the conference participants became our clients. The company's profit amounted to several million.

Areas of activity: Sales/Marketing/Purchasing
Position level: Manager

• increased revenue by 27% while increasing marginal income by 25% due to expansion of sales markets.
• created an effective accounting policy, which made it possible to avoid tax risks when implementing an investment project.
• increased business operational efficiency by 29%.
• increased net profit by 60% with stagnant demand by increasing the efficiency of business processes, expanding sales markets, and leasing non-core assets.
• entered into an exclusive agreement with a foreign supplier, which led to a reduction in costs and an increase in the sales funnel by 40%.
• increased net cash flow by 50%.
• developed and defended a feasibility study for measures, attracted budget funding for complex automation.
• ensured sales growth of 9% with market growth of 2%, and increased profits by 15%.
• initiated an audit of dedicated distributor teams, based on the results of which he introduced changes to the organization of work. Saved $1.8 million for the company in 1.5 years.
• initiated the separation of distributors in the B2B and B2C segments, which increased sales in the B2B segment in 2015 by 25%.
• increased the market share in the territory of responsibility to 34%.
• ensured a reduction in the level of overdue debt to 1%.
• ensured the brand's share in business with dealers ABC and DFG - 80%, KMN - 85%, XYZ - 78%.
• increased sales by 20% due to the introduction of a new incentive scheme for managers.
• increased sales targets by 15%.
• developed and implemented new strategy to increase sales volume of “X” by 50%.
• In 2015, we achieved our sales target; in 2016, we exceeded it by 25%.
• received an order for the supply and serial production of products until 2020.
• improved investment project performance indicators (NPV) by reducing production costs by 35%.
• identified opportunities for the corporation to enter new market, proposed and implemented a business development project. Annual turnover in 2016 – 1 MEuro.
• increased the company's income by hiring, training and organizing the activities of contract specialists, which made it possible to reduce the time for processing orders and optimize the work of sales representatives.
• increased gross profit by 8%.
• developed and implemented basic operational processes in the sales department (KPIs, reporting forms, CRM). Linear sales growth amounted to 43%, an increase in the customer base by 3 times, entry into a new segment: e-commerce.
• increased the number of regional distributors from 5 to 25. Concluded 4 exclusive distribution contracts.
• restructured problem debt, which allowed us to achieve positive cash flow.
• reduced costs by 19% while maintaining 25% annual growth.
• improved KPI indicators and the level of customer satisfaction through optimization of the post-sales service process.
• increased customer base growth by 49% due to customization contextual advertising, email marketing.
• introduced personal CRM system control of all stages of interaction with the client.
• reduced customer churn by 5%, increased profits by 20%.
• reduced costs by 15%.
• developed and implemented regional development strategies in the mass market.
• fulfilled the B2C revenue plan by 115%.
• developed and implemented new commercial conditions for working with distributors, which ultimately led to exceeding the sales plan by 45% and increasing market share by 5%.
• implemented a project to exchange data with distributors to obtain an objective picture of sales on the market.
• optimized business processes in the company, thanks to which the company's profit increased by 35%.
• increased the company's profit by 12% in the first month of operation and reduced accounts receivable by 18% in the first three months after implementing the CRM system.
• developed a customer loyalty program, thanks to which the company’s profit increased by 20% through cross-selling.
• reduced the tenant turnover rate by 50%.
• retained the main tenants during the crisis period.
• created a team with “0” to work with corporate clients, which achieved a 3-fold increase in sales in the segment in 2 years. This made it possible to level out the outflow of clients from small and medium-sized businesses and increase the profitability of sales by 35%.
• increased the growth of the amount of contracts for existing corporate clients by 45% over 2 years due to the introduction of new services, services, increased volumes, as well as by building long-term trusting relationships with customers
• optimized the strategy for working with corporate clients, as a result of which he achieved a reduction in the transaction period by 40% due to the correct segmentation of customers and understanding the peculiarities of the internal business processes of each industry.
• proposed the concept of a new software product for control systems, which is now being successfully implemented in the country's largest holdings.
• optimized the work of the HR department, which led to a 2-fold reduction in the turnover of line personnel.
• created an effective management system for the enterprise's FHD.
• exceeded the business plan targets in all areas of activity.
• increased the efficiency of the advertising and online promotion department by 40%.
• implemented corporate portal based on 1C-Bitrix software, 1C-Trade module.

Areas of activity: Banking/Finance

• customer loan portfolio growth amounted to 26%.
• opened the branch within the strictly established time frame by the shareholders.
• brought the branch to payback in 8 months.
• fulfilled the plan for the number of attracted clients by 120%, for commission income - by 150%, for interest income - by 130%.
• brought the branch to 2nd place in terms of the corporate loan portfolio.
• Based on the results of the financial year, the branch was recognized as the best in the bank.
• organized the process of providing the largest Russian clients. necessary documents to make payments as quickly as possible.
• conducted an audit of the group’s current risks, compiled a conclusion in the risk map and
  presented the results and recommendations to management, which became the basis for KPIs
  responsible top managers.
• received a “high creditworthiness” rating for the leasing company from
  agencies "Expert RA" and "NRA".
• attracted financing from Russian banks for leasing loans
  JV transactions.
• hedged risks under foreign currency leasing contracts by purchasing options, which led to profit in full when the exchange rate increased.
• built and brought the budgeting system in accordance with group standards.
• increased the company's revenue by 50% due to participation in commercial tenders and government tenders. procurement
• transfer of property to the contribution of non-profit organizations, which made it possible to reduce property tax payments in the amount of 6 million rubles. in year.
• optimized business processes in terms of payments, which led to a reduction in income tax by 30%.
• carrying out independent examination credit risks of above-limit credit projects (from 5 billion rubles).
• successful completion of large investment lending projects.
• representing the position of the risk department at the credit committee of the bank's head office.
• the loan portfolio default rate (NPL 90+) was 0.32%.
• member of the credit committees of the bank's head branches on loan applications from SME clients with the right of veto.
• revealed overstatement of business value and significant market risks in the future investment project, as a result of which the purchase of the asset did not take place.
• developed an organizational structure together with the legal department
  acquired asset with the board of directors and committees, and also developed and
  approved KPI system for top management.
• developed a budget control system for a leasing company, optimized financial statements asset.
• As a result of negotiations with partners, we reduced the cost of services, which allowed us to further increase commission income by 30%.
• successful liquidation process legal entity in 2 months.
• worked on the economic part major deal for the purchase of a new enterprise.
• built financial model effective participation in electronic trading. Growth of the order portfolio by 2 times.
• developed and implemented a new reporting system, which reduced the time for preparing reports by 40%.
• implemented technology to support car loans with non-standard repayment terms: the bank’s car loan portfolio was increased by 10%.
• introduced procedures for restructuring overdue debt: 25% of borrowers with late payments entered into a payment schedule, which made it possible to reduce loan portfolio reserves by 30%.
• During my work, the company passed 14 tax audits without violations
• reduced the cost of purchasing equipment, materials and services by 25%.
• carried out refinancing of loans, which allowed to reduce the company's expenses on bank interest by 5 points.
• conducted an audit of current risks, drew up a conclusion and made recommendations to management for converting the free ruble money supply into dollars, which allowed the company to earn 60 million rubles from the growth of the dollar exchange rate.
• increased timeliness of returns by 15% Money through regular monitoring and analysis of accounts receivable.
• attracted additional financial resources, which increased distribution sales volumes by 1.5 times.
• prepared a package of documents that allowed us to register the price of the drug 15% higher.
• reduced interest payments by 5% due to restructuring of the company's loan portfolio.
• entered the top 5 best premium managers in Russia at the end of 2015.
• fulfilled targets for sales of retail banking products by 115%. Took 1st place among bank branches.

Instructions

Describe your key skills. Start by imagining the type of activity in which you are better and consider yourself sufficiently qualified. Indicate why you consider yourself an expert in this field. Do not include yours in this section functional responsibilities from previous jobs and do not indicate your personal qualities. Only purely professional achievements, they should look like a description of a product with all the useful properties. At the end of this section, describe in detail your main achievements that will be most important for this particular employer. This could be a benefit to the company, expressed in numbers: an increase in sales by a certain percentage or a reduction in expenses by a specific amount. You can make the desired impression on the employer with specific facts; they will confirm your desire to bring financial benefit to the organization.

The next item will be a description professional experience. Here, describe your work history in detail, starting with your last place of work. In addition to the profile of the organizations and your previous position, this paragraph should detail the achievements for each place of work. If there was career within any company, this is also worth mentioning. If you have little experience, in your descriptions, focus on good theoretical training in the area of ​​expected functional responsibilities. At the end of the description of each of your previous jobs, indicate the reasons for moving to another organization. Here, name reasons such as change of field of activity, lack of professional growth etc. Under no circumstances write about conflict situations with management or the team, or that you chronically failed to fulfill overly inflated plans. This will negatively affect the opinion of you.

In addition to your professional image, you should list your computer and foreign language skills. In chapter additional information indicate the availability of a foreign passport, open visas, the possibility of long-term business trips and the presence of a car that you are ready to use in official purposes.

The final finishing touch is descriptions of personal qualities and your interests outside of work hours. Don’t write about standard qualities like communication skills and stress resistance. Indicate your real strengths: patience, ability to smooth conflict situations, pedantry, etc., depending on which of them will be a priority for a given position. And in describing your interests, mention those that characterize you as an educated and erudite person.

Tip 2: How to evaluate the personal and business qualities of your subordinates

Every manager in one situation or another is faced with the question of the need to characterize his subordinate. An assessment of an employee’s business and personal qualities is necessary when introducing him, drawing up characteristics, recommendations, attestation sheet. How not to miss the main thing and write a review about an employee in detail and correctly?

Instructions

The professional and personal “portrait” should be revealed as objectively as possible. It is important to take into account all opinions: both you as your immediate superior, and employees of the HR department (personnel service), and colleagues.

Indicators that will help assess the business and personal qualities of a subordinate are quite diverse. In first place, as a rule, is professional. When drawing conclusions on this position, take into account the employee’s work experience, the level of his knowledge in the field of his main activity, as well as the degree of familiarity with the laws and other regulations governing this activity. At the same time, your assessments can be very positive (“extensive experience”, “high level”, “deep knowledge”); average (“sufficient”); below average “not familiar enough with...”, low (“has no experience or skills in the field...”).

It is important to remember that a person’s business qualities also mean organizational skills and the ability to assume leadership responsibilities under certain circumstances. How strong is your subordinate in this?

Significant in the assessment business qualities there will be a performance characteristic. How active and proactive is the employee in performing his immediate duties? Does he organize his work effectively and creatively? labor process Does he complete tasks efficiently and meet deadlines? Mark the employee’s punctuality and discipline with the appropriate scale.

Business qualities include the ability of a subordinate to establish productive working relationships with both management and colleagues and clients. Note dedication, ability to work in a team, and learning ability.

All positive assessments of your employee were probably noted with various kinds of incentives. Take them as a basis for assessing business qualities, be it victory in professional competition or effective social work. Surely the subordinate had other achievements (suggestions for improving working conditions, assistance in preparing a presentation or meeting with partners, and so on).

You can judge the personal qualities of a subordinate taking into account your perception of this person, as well as an adequate assessment of his communication style with colleagues. When describing personal qualities, it is important to note the degree of conscientiousness, goodwill of a person, his responsiveness, sociability, commitment, and hard work. It is also appropriate to characterize the subordinate as a family man.

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The most difficult thing for a manager is to protect himself from bias in assessing the business and personal qualities of a subordinate. If there is such a problem, contact the HR department (HR department) for help. Think about the objectivity of the formulations and characteristics together with other experts.

Helpful advice

If you need to characterize a subordinate not in a personal (oral) presentation or review, but in writing, pay special attention to the logical structure of your judgments and the correct placement of emphasis. Separately, you can provide up-to-date information about employee ownership information technology. Assess the most important quality of an employee in the current conditions - resistance to stress.

To select a worthy candidate for an office or production, you need to evaluate professional quality applicants. It is necessary to collect as much information as possible to help understand whether this person can handle the job.

Instructions

The first stage of the assessment is to review the applicant’s resume for a particular position. If you see that it is compiled competently, completely, not loaded with unnecessary information, and all business and professional qualities are specifically described, pay attention to this applicant. Nice resume will indicate the compiler’s ability to express his thoughts in writing, the ability to analyze and highlight the main thing.

The next stage of candidate screening is a telephone interview. Make an approximate list of questions, of which try to pay more attention to professional qualities, as well as the ability and ability to work in a team. During the conversation, find out from the applicant the true interest and desire to work in your company.

To begin, invite the applicant to familiarize himself with your company’s website (if there is one) and understand the nuances and specifics of the company. Give him a few hours to do this. At the end of the appointed time, call back again and find out how he has understood the company’s basic policy, how he imagines his future work, and what salary he would like to receive.

Be sure to ask why he wants to work for you. If a candidate says that he sees development prospects in the company and mentions the products that your company produces, then this is very good. If someone says that they want to try a new field or have heard about big earnings, then such a specialist is clearly not suitable for you.

During the telephone interview, you will understand how the candidate reacted to learning information about your company. If he could not specifically answer any question, it means that he is irresponsible and not interested in the proposed work. If the applicant spoke in detail about the products being manufactured, indicated their strengths and weak sides, suggested the possibility of improving individual processes - this means that he is an experienced professional and you should not lose such a person under any circumstances.

After a successful telephone interview, invite the applicant to your company for a personal meeting. Here, also compose a special questionnaire, combining topics in such a way as to find out the availability of the required knowledge, biographical data, his competence and desire to work.

Only by collecting all the necessary information will you be able to determine the professional qualities of the applicant and find out whether he is suitable for your company.

When concluding an employment agreement, establish probation, where his professional qualities will be fully demonstrated.

Character is the personality traits of a person that determine his behavior, actions and thoughts. Sometimes it is very difficult to give an adequate description of your character, because in this case it is quite difficult to remain objective.

Instructions

People have a subjective opinion about themselves. Unconsciously or consciously, every person exaggerates or understates the qualities of his character. That is why it is very important to tune in to objectivity, look at yourself from the outside, imagine that you are being described by an outside observer who needs to give you an adequate and honest assessment.

One of the defining properties of character is considered to be the attitude towards other people, and this is where the description should begin. Think about how exactly you relate to others? Do you tend to be indifferent to what is happening in their lives, or maybe, on the contrary, you are too sensitive to events that practically do not concern you? Do you consider people useful or useless, how do you feel about your friends and enemies? What's going on in your family, how close are your relationships with your relatives? All this information allows you to more or less objectively assess this part of your character.

Attitude to work and labor is the second important character trait. Imagine watching yourself at work. Answer yourself, how much do you love work, how much can you work, do you prefer a sedentary job or one where you have to move a lot? Do you love the process of work itself, or is it just a way for you to make money? How comfortable do you feel as a subordinate or boss? Are you ready to take responsibility for your work or do you think that nothing depends on you? The answers to these and other related questions will allow you to evaluate the relevant traits of your character.

Next you need to describe your attitude to things. Think about how careful you are with objects, whether you love jewelry, and how much you value gifts. Describe in detail how things play an important role in your life.

Only after this can you move on to describing those character traits that speak about your inner world. After answering the previous questions, you should already have a fairly objective idea of ​​what kind of person you are. Now you can rate yourself. Answer yourself whether you can call yourself good-natured or angry, forgiving or vindictive, how religious you are, how you relate to members of the opposite sex, how romantic, devoted, faithful, obligatory you are. Don’t be afraid of “negative” answers to your questions; getting a complete objective picture of your character will only benefit you and help you understand yourself to a greater extent.

Every person has talents and abilities, some of which are noticeable from childhood, and they are easy to develop. But something is discovered only at a conscious age, for example, the ability to foresee economic events, a flair for good deals and lucrative contracts. Whatever skills you have, you need to develop them.

Instructions

First you need to identify your strengths. Notice that you are doing better than others. At the same time, it is important that this activity gives you pleasure and joy. Look in a variety of areas, not just at work. Perhaps you are a born leader or organizer, you can cook or sculpt from plasticine better than others. You may even discover a few skills that distinguish you from those around you, and these are the ones you have to work with.

Every quality needs to be improved. For example, you are a good speaker, you can and know how to speak in front of an audience. This may or may not be in demand at your place of work. But it is important to study this area in order to become an even greater specialist every day. It is necessary to read books that help develop these skills, gain theoretical knowledge that will be useful in further use.

If you have a base of skills, you need to work with them in practice. The use of technologies and methods obtained in lectures or books will allow you to see shortcomings and eliminate them. Each quality is lost over time if not used. It is necessary to train it regularly for results. To do this, find a club of interests where your knowledge will be needed and useful. You may not make money from this right away, but you have to start somewhere.

If best qualities appear in athletes, the coach begins to observe this and, if possible, improve these data. From the outside it is always clearer what is happening and how the training is progressing. Therefore, find your specialist who will help you. Today there are many trainings and seminars that allow you to develop a variety of abilities. Look for the ones that will make you very effective. Sometimes it takes several years of practice to become successful.

Be sure to set goals. Whatever quality you develop, you need to understand where you are striving. Think about how much better they should become within a year? If you have an understanding of what you are striving for, it will be easier to go. You can break this path down into steps to track your results. It is important to establish not only the stages of development, but also the time frame within which they need to be achieved; this will stimulate and help.

A person is a flexible person, therefore, if you value your work, then you should not show your shortcomings, since any of them can be overcome by doing this for a period of 8 hours. When writing a resume, you shouldn’t even think about shortcomings. When an interview is being conducted and the employer asks a question about availability negative aspects character, feel free to say that you are completely devoid of them.

Humans have a natural sense of curiosity, and if you present yourself as an employee who has no shortcomings, the employer will certainly show a desire to check how honest you are. If you declare yourself as an employee without a flaw, then once you find yourself in the close ranks of the organization of your dreams, do everything so as not to become a cause of disappointment for those who have high hopes for you.

If the column about shortcomings is required

In this case, you should act according to the circumstances, the main one being the desired position. If you are aiming for the position of a creative director, then a reasonably indicated “flaw” called restlessness will play to your advantage, but the quality of hyperactivity is completely inappropriate for office worker who must spend the whole day at the computer. This personality trait is much more relevant for sales representative, on whose activities the company’s profit depends.

We were taught to be honest as children, but a resume is a blank sheet of personality that you can write yourself, and then just follow and meet a certain set of qualities. You are too soft, but want to get a job in the HR department, then indicate the quality of straightforwardness among the negative characteristics, because you will have to inform careless employees that the organization no longer needs their services.

It is worth remembering that a resume is an opportunity to get a job, and not an identification of the negative sides of your character, so you should not mention slowness, hot temper, isolation and unpunctuality, otherwise someone will come who will put a more intelligently composed resume on the director’s desk.