Arrived in a transit country. Deciphering the status of international mail. Postal statuses when tracking shipments from abroad

11 Today it seems that people practically do not shop in regular stores. After all, it is much cheaper to remove the "outbid" from the chain "manufacturer - buyer", and save almost half the cost of the goods. Yes, our resellers raise the price tag, and almost twice, causing anger and irritation in ordinary people. Therefore, we have no choice but to bow to online stores, or rather to Chinese supermarkets. In order for the goods to be tracked, a special track number is used, which allows you to receive information about what is currently happening with your purchase. True, they have some "tricky" statuses that not everyone can decipher them correctly. On our site, we decided to explain the meanings of the most common of them. Bookmark us if you haven't already. Today we will talk about such a status as Arrived in destination country which means you can read a little below.
However, before I continue, I want to show you a couple more news on random topics. For example, what does Morok mean, how to understand the expression At dawn, what is the Swedish family, what does Uber mean, etc.
So let's continue what does it mean Arrived in destination country?

Arrived in destination country- means that your package has been delivered to an international postal exchange in your country for subsequent export / import operations

Many buyers are very worried that their status does not change for several days, i.e., as it was " Arrived in destination country", this has been the same for a week now. If you bought a USB cable for a dollar, then this is not particularly annoying, but if you buy a video card for $ 800, then goosebumps are already walking through your body, and your hair starts to stand on end.

What is really going on? A cargo plane delivered bags of parcels and parcels from China or another intermediate country, and now they are waiting in the wings somewhere in the bowels of the Russian Post, and are waiting for import. You have probably noticed that some time passes between export and import, starting from a few days and ending with weeks or even months (oh, this Russian post). Do you really think that the plane is in the air all this time? In fact, your product is either in the country where you bought it, or where the plane arrived, or maybe both there and there, for a couple of weeks in a row.
The fact is that not all postal services show the status of airlines. This is done so that they do not have claims for the delay in parcels. That is why your package is already like three weeks in the Russian Federation, and import so far there hasn't been.

From this we conclude that you should not tear your hair in one place, just sit and wait. For example, I order often, and there were practically no losses. The most expensive purchase is a video card for 50,000 rubles, which I ordered in Germany. I also bought a lot of tools, also quite expensive, they all came, but I really had to be nervous, for a long time statuses didn't change. The longest order, these are special spikes, to walk on ice, I bought last year at 11.11, and came in March of this year. In short, do not worry, the likelihood that your package will be lost is minimal. You just have to wait patiently.
I wish you that all the things ordered come to you safe and sound!

By reading this article, you have learned what does it mean Arrived in destination country, and now you will be able to imagine "what is how much" in this mail system. We'll talk about other statuses next time if I'm not lazy.

Malaysia Post is an economy shipping option provided by Malaysia's official state postal operator (Malaysia Post). By the name, you can understand that shipments are assigned untracked track numbers or with a minimum of information (registration of a small package and export). We help track packages sent by this service, collect and structure information automatically from all sources, including those inaccessible to the average user.

In this way, cheap goods are sent that the seller offers with a free shipping service. It is beneficial for him, it will save and earn. As a result, the reliability of the service suffers: the item arrives for a long time and there is no complete information about its location. Terms vary from 20 to 60 days. A plus this method- this is practically the absence of bans on the forwarded goods. What cannot be sent by more common and faster transport companies is acceptable here.

Small packages delivered by Malaysia Post in an economical way often go directly to your mailbox, they do not receive notifications. Keep track of the terms of buyer protection on the sites where you placed the order, so that in which case, at least, return the money spent.

What is GMTC Arrived in transit country?

It means that your parcel is delivered in transit through another country, and the parcel has arrived at the sorting center of that country. Next, the shipment will be loaded onto a plane and sent to your country.

The Parcels app will help you track the status and location of your parcel delivered by Malaysia Post.

Very often, people on the site ask what this or that status of the package means. And if they ask, then you need to understand.

Postal status and order status for Aliexpress are two different things!

This article will talk about about mail statuses , also we have an article . These are different things. Order status is tracked in your . And reflects the parcel information within trading platform Aliexpress. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Do not confuse.

Not all orders can be tracked

Please note that not every package can be tracked while moving from the seller to you. This is only possible if she has a tracked track. But how do you find out before ordering?

In the case of Aliexpress - open, then click on the item Shipping

And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field indicates Not available, then your order will not have a track when choosing this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel.

How to track a parcel with Aliexpress

If this is your first time tracking a package and your package from Aliexpress, then read our article. If your parcel is not tracked at all, then read.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, for some private courier companies, especially in China, the same statuses can be indicated by different words. If you have some kind of status that is not described in this article - ask in the comments, we will try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example, in China)

While the parcel is in the country of departure, it can have the following statuses:

• Reception (Collection, Acceptance) - the parcel was handed over to Postal office. It should be borne in mind that the parcel does not immediately begin to be tracked by the track number that the seller gave you. It takes some time to process the parcel entering the database. Usually the track begins to be tracked within 10 days.
• Opening (The parcel has arrived at the transit point) . Usually, next to this status, the postal code of the transit point is also written. There can be many such statuses. And the order is not always correct. Probably the operators of transit points do not fill in the data immediately. Therefore, one should not be surprised at the status of Opening after the Export.
• Arrival at MMPO (Dispatching, Processing) . In this status, the package is being prepared for export and shipment to the country of destination. For some transport companies in China, this is the last status that is tracked.
• Export (Departure from outward office of exchange, Total Export) - means that the parcel has passed all necessary procedures and sent to the country of destination.

After the last status, it may take quite a long time until the parcel starts to be tracked in the country of destination. If the parcel was sent without an international track, then it may stop being tracked at all.

Parcel statuses in the country of destination (for example, the Russian Federation)

• Import (import) - the parcel has arrived in the country of destination. It is processed for transfer to customs.
• Reception at customs – transfer to customs for clearance.
• Customs clearance. Customs Release – the parcel has passed all the necessary customs clearance and is being prepared for release from MMPO
• Left the place of international exchange MMPO - the parcel left customs and was handed over to the post office for further dispatch.
• Left sorting center - the parcel is sorted and sent to its destination.
• Came to the place of delivery - the parcel arrived at the post office. In principle, you can already get it. Or wait for notification.
• Delivery to the addressee (Product Delivered) - the package has ALREADY been delivered to the recipient.

Please note that in the parcel tracking interface at the Russian Post, on import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it can be seen there that the parcel is not going to your post office. If the package has changed several statuses, and the index is still not correct, then you should start worrying.

Unpleasant package statuses

The package statuses described above are pretty standard. They mean that the package is on its way. Sometimes the package can get stuck on statuses, sometimes skip some, but, in most cases, everything is fine. However, there are statuses that clearly indicate problems:

• Return. Other circumstances - means that something is wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. Best to start with hotline mail of Russia 8-800-2005-888. After finding out the reasons and finding the guilty, you can think about what to do next.
• Return. return customs - similar to the previous paragraph. Usually means that the address is not legible.
• Unsuccessful attempt of delivery - usually accompanied by a clarification about the reasons for the failure. Inaccurate address, Incomplete address, Recipient dropped out, etc. In this situation, the main thing is to have time to run to the post office until the parcel storage time has expired - this is 30 days. Also check if the parcel arrived at the post office at all. Well, sometimes in the mail such statuses are put in general from a lantern. But it's worth it to control.
• Return. Shelf life expired - obviously, you forgot to receive the package on time and returned it.
• Sending Sending - the parcel arrived at the wrong post office and was redirected. That is, the parcel goes further. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often visible when tracking the status of a parcel on China Air Post. They mean the IATA designations of the airports in which the parcel was registered. Their designations can be seen on any service for purchasing air tickets (SkyScanner for example;)).

What does NULL status mean (NULL, PEK)

This status is visible when tracking the status of a parcel in China Post. These are just China Post internal statuses that they didn't translate into English. Therefore, where there should be a translation, it is not there, but NULL instead. If you still can’t bear to find out what kind of status it is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google translator. True, this method does not always work. Sometimes in the Chinese version, some statuses simply do not exist.

NULL, PEK means that the parcel was at the Beijing airport. What she did there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means that the package has arrived at customs and is undergoing customs clearance.

The track (package status) has stopped changing, the package is not tracked

Very often, restless buyers begin to worry when the status of a package suddenly stops changing. This often happens after export. It seems that quite recently the parcel was moving briskly around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like, the parcel stops moving ..

If you recognize your situation, then we analyzed this situation in detail in the article. In short, there are two options:

• If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPoshta, Belpochta) and more than 2-3 weeks have passed since the last status update, then your fears are not without foundation.
• If your track has never been tracked on the mail site. The status of the parcel you filmed in personal account Aliexpress or some specialized site for checking the track, or the track format in general is clearly different from the international one (the correct international one is something like this RR123456789CN). Then such a track often changes during export if the parcel is transferred to your state post office. That is, in your country, such a package travels under a different track (which you do not know, and, as a rule, you cannot find out). Well, the old track remains in the latest status. That is, there is nothing to worry about at all. This situation is the norm.

But be that as it may. Whether your package is tracked with Aliexpress or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most problems with orders for Aliexpress can be avoided by carefully choosing a seller on Aliexpress BEFORE buying. There is nothing complicated in this and you can figure it out. But if time is precious and there is no time to understand, then use our service.

Finally

I have repeatedly written a personal opinion that when ordering goods from China, you need to be patient. No need to worry if the package does not change its status for three days, a week, two. This is a common occurrence. And on holidays, which are quite a few in China, everything stops in general. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of protection. Than 20 times a day to monitor the movement of the parcel.

And use services and programs to control the movement of parcels. There aren't many different ones now.

P.S. from February 2018:

In the comments, you often ask what this or that status of the package means. Most often, the ambiguity of the meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel and it is possible to understand what your non-standard status means now only by understanding how the parcel moved earlier. Therefore, if you want to ask something about your package:

Write the track number of your parcel.

And we will ignore or delete comments like “What does the status of XXX mean?” Forgive me, but I'm tired of copy-pasting "Write a track, we'll see" into the void.

In order not to be mistaken in the estimated delivery time of the parcel, you should know what this or that status means. On this page, we will consider in detail all possible statuses so that you do not experience difficulties in determining the location of the package.

Postal statuses when tracking shipments from abroad

Reception.

This status implies that the sender has completed all required forms, including Form CN22 or CN23 ( customs declaration), and the parcel is accepted by the postal employee or courier service. Simultaneously with the receipt of the shipment, an identification number is assigned, according to which tracking takes place in the future.

Arrival at MMPO.

MMPO is a place of international mail exchange. On the this stage the package is going through customs control and registration. After that, the service employees prepare a grouped international shipment.

Export.

One of the longest delivery periods postal items. This is due to the fact that it is unprofitable to send a partially loaded aircraft, so you have to wait until a sufficient number of parcels are sent to one country.

In addition, to optimize logistics processes, shipments can be delivered in transit through other countries, and this also delays delivery time.

It is impossible to name the exact duration of the parcel's stay in export. But on average, it ranges from two weeks to one and a half months. Moreover, on the eve of the holidays, this period may further increase. But if more than two months have passed since the receipt of the "Export" status, and there are no changes, you should contact postal service, performing the delivery, with a statement on the search for the shipment.

Import.

This status is assigned to a shipment in the Russian AOPP (Aviation Post Office), where it arrives from the aircraft. Here, according to the service regulations, parcels are weighed, the integrity of the package is checked, a barcode is scanned to find out the place of departure, the flight number is fixed, and it is determined to which MMPO the parcel should be sent. Length of stay international departure in AOPP depends on the degree of workload of the department and its employees, but on average it is 1-2 days.

handed over to customs.

After sorting, the parcels are sent for customs inspection, where they pass through an X-ray scanner. In the event that employees customs service there are suspicions of illegal transportation of prohibited substances or items, the shipment is opened and examined in the presence of an inspector and a responsible operator. After that (if the fact of transportation of prohibited goods was not confirmed), the parcel is packed again, an inspection report is attached and sent along the route.

Delayed by customs.

This status is optional. It is assigned to a shipment only in cases where customs officers detect a weight exceeding the allowable norm, a value of more than 1,000 euros, and other violations. In this case, the recipient will have to pay additional fees. If there are no violations of customs legislation, the parcel bypasses this status.

Customs clearance completed.

After receiving this status, the parcel is again transferred to the place of international postal exchange, where it is processed by the branch staff. In some cases, this status may be replaced by “left MMPO”.

Arrived at the sorting center.

From MMPO, the shipment arrives for sorting. There are postal sorting centers in all major cities. As a rule, the parcel is sent to the center closest to MMPO, where logistics service employees develop the best delivery route to the point of issue.

Left the sorting center.

This status means that the parcel went along the delivery route. The time it takes for it to arrive at the recipient depends on several factors, including traffic congestion, remoteness of the region, etc.

There are sorting centers of the Russian Post in all major cities.

Arrived at Sort Facility N.

Upon arrival in the recipient's city, the parcel is delivered to the local sorting center. From here, the goods are distributed to post offices or other points for issuing orders. Delivery speed is affected by: traffic congestion, weather conditions, distance. For example, delivery in the city takes no more than 1-2 days, and in the region, the shipment can be delivered in about a week.

Came to the place of delivery.

After the shipment arrives at the nearest post office, it is assigned this status. Further, postal employees are required to issue a notice and deliver it to the addressee within 1-2 days. In fact, this period may be slightly delayed, so it is better to use the My Parcel tracking service. As soon as you see the status "arrived at the place of delivery", you can go to the post office. It is not necessary to wait for a notification, since postal employees are required to issue a shipment using an identification code (tracking number). Upon receipt, you must have a passport with you.

Delivery to the addressee.

This status is assigned to the parcel after it is received by the addressee and means the end of the journey.

Domestic Russian shipments are assigned the same statuses, with the exception of those related to customs stage and MMPO. Therefore, the information will also be useful for those who make purchases in Russian online stores or expect a package from loved ones living in another city or region.

Now you know the interpretation of each status and you can not only determine the actual location of the parcel, but also roughly calculate the delivery time.

Russians have recently been ordering goods from other countries more and more often, especially on popular sites such as Aliexpress, Buyincoins and Ebay. It also happens that someone has relatives or acquaintances abroad, and they send gifts or just parcels to you in Russia. Delivery of goods across the territory of our country is carried out by Russian Post or other postal companies, and on the territory of the sender, the goods are transported by local carriers. When approaching the recipient, the status of the shipment changes, which is displayed in the online package tracking service. In the article we will tell you what the status "export from the country of departure" and all the rest means, as well as what to do if the package is lost or "stuck" somewhere.

Through which services can you track postal items

The most common and popular service was created by the Russian Post, it is called "Russian Post. Tracking mail." There you need to enter the parcels and confirm that you are not a robot. The system will show where the package is currently located. But, unfortunately, recently on the same "Aliexpress" the numbers of departures began to be issued in such a way that it is impossible to track them through the website of the Russian Post. Instead, you can use others.

So, there are sites for tracking goods specifically from China, since there are a very large number of parcels from there now. It is called Track24 and is located on the site of the same name, there are also 17track and ALITRACK. The last 3 do not request a check for a robot, but immediately look for the location of the parcel by the entered mailing number. The 17track service also shows the approximate date of arrival at the recipient's post office.

If the goods disappeared from the tracking service or hung somewhere at one point for a long time, then it is possible that they forgot to add it to the program and you will no longer be able to track its movements until a notification arrives from the mail that the parcel has been delivered. In this case, you can write to the seller, attaching a screen from the Russian Post. Postal Tracking service or any other where the problem is shown. After the expiration of the delivery period, the seller, with your consent or you yourself, can extend the delivery period or return the money for obvious reasons. Money is usually returned quickly (within 3-5 days) to the card or account from which the payment was made, although not the first time. Sometimes the seller has to write several times to get the money back, or even contact the support service, because the seller does not get in touch. It also happens that the money is returned or the goods are ordered again, and the one that was lost comes.

Preparing for shipping

This means that a package consisting of one or more items is being assembled or already completed and is being prepared for shipment. The preparation process also includes paperwork and labeling of parcels. Also at this stage, the seller checks whether the payment for the purchase has been made and passed.

"Export from the country of departure"

This is the second status that the parcel acquires during transportation, unless otherwise provided by the seller or transport company. "Export from the country of departure" literally means export from that country. This means that the parcel has a long delivery path ahead.

The time that is given for the delivery of goods to the buyer usually begins to be counted from the status "export from the country of departure". How long to wait for a parcel is often written when placing an order: some goods arrive within 30 days, and some within 90. Therefore, you should carefully read the delivery conditions when placing and subsequent payment for the order. If the parcel is sent by your friend from another country, then the wait is much less, these usually reach 10-20 days.

Arrival in destination country

When the export from the country of origin is completed, i.e. the goods have left the country of the seller and crossed the border, the status of the parcel changes. There can be 2 options here: either the goods immediately appear in the capital's sorting center, or they will be located in the border, but already Russian city, next to the border that it crossed. One way or another, it will have the status "arrived in the territory of the Russian Federation" or "imported to the country of destination" in the tracking services.

Arrival at the sorting center

Sorting centers are huge premises in a large city, into which parcels and letters fall for their further distribution and sending to smaller points or to regional post offices. When a product is exported from the country of origin, it is already determined where it will go next, to which city, sorting center and post office.

In the sorting center, parcels are processed automatically, since it is almost impossible to process a huge number of boxes and packages manually, so it is important that the index is written correctly (the address is not read here), otherwise the parcel will go to another place.

Arrival at the point of issue

When the purchased goods have passed all the stages of transportation, it goes to the post office closest to the buyer. Within a few days, postal employees write out a receipt and bring it to the recipient in the mailbox. If the addressee does not arrive within a week, a second notice is issued. A parcel that has lain unclaimed for a month is sent back.

If a person tracked the parcel through online services and saw that it was in place, he may not wait for a notification, but come to the post office with the departure number and, calling it and presenting a passport, receive a box with the purchased goods.

If he missed all the notifications and did not follow the status for a long time, then when trying to understand where the package is, he may see the status "export from the country of departure" again, but now this country will be Russia, which means that the purchase went back. Only a dialogue with the seller will help here, he can stop the return shipment or send the goods again. But not all sellers agree to this, so if you are waiting for a package from abroad, do not rely on notifications from the post office, but check the location of the goods yourself.