Arrived at the sorting center. What do parcel statuses mean when tracking? Awaiting delivery to the post office

Sending and receiving letters, parcels, parcels is part of modern life. Every day, millions of people receive treasured boxes or envelopes. Russian Post provides many services, one of which is package tracking. What does it mean: "Left the sorting center"? What other statuses are there? How to receive a parcel if its number is not tracked? About this in the article.

Post office

The Russian state company, which is the operator of the postal network and the backbone enterprise, is Russian Post. What does it mean: "Left the sorting center"? This status is often encountered by senders or recipients using mail services. If the client sends a parcel, letter or parcel, then the shipment is assigned a special track number. It can be used to track location.

Russian Post offers its customers various types of services (reception, processing, transportation, delivery, transfers), exchange of written correspondence, international mail. In addition, the domestic company stores postal items, goods, cargo, distributes advertising, issues pensions, benefits, payments, accepts housing and communal payments, signs and distributes periodicals. Russian Post is also engaged in printing activities (creates and distributes postcards, stamps, envelopes, albums, catalogs), sells various goods wholesale and retail.

Many are interested in: does mail work well? What does it mean: "Left the sorting center"? This status may mean that the parcel or letter is already on its way and will soon arrive at its destination. Russian Post, despite the criticism of this organization, is working properly. Last year alone, she delivered more than 50% of orders from online stores. This is almost two hundred million parcels, one hundred and thirty million of which are international shipments. The postal service earns most of its revenue from providing financial services, written correspondence, parcels and EMS shipments. The structure of the company includes central office management, which consists of 22 divisions and 10 macro-regional branches.

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Peculiarities

What does it mean: "Left the sorting center"? This is the question that is asked by the clients of the Russian Post, all who are recipients. The sorting center is automated. It sorts letters, parcels, parcels by branches and district post offices and processes outgoing items from all over the country. After the sender puts the envelope in the mailbox, it is taken out, sent to the post office, weighed and stamped with the date. The letters are then taken to a sorting center.

More than a thousand employees work at such an enterprise. In terms of area, the center occupies twenty-nine thousand square meters, and it is located in Podolsk (Moscow region). What does it mean: "Left the sorting center"? This status means that the letter or parcel is sent to the recipient's post office. It is determined by index. In addition to letters, parcels, parcels, EMS items, valuable, registered letters and items are processed in the center. Time sorting lasts twenty hours. Three million shipments pass through the center daily.

Statuses

Status "Left the sorting center" - what does it mean? Before the recipient receives the package, it will go through many different stages. For example, the status "sorting" means that the shipment is still in the sorting center. Parcels are stored in special export bags, which are opened, sorted and repacked. The status "Arrived at the sorting center" means that the package has been delivered for sorting and distribution. If the shipment "arrived at the international exchange", it is at customs, domestically, or waiting to be sent abroad. The designation "Left the place of international exchange" confirms the export operation.

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What does it mean: "The parcel left the sorting center"? If the recipient, after entering the identifier number on the site, saw this status, then the parcel will soon arrive at the post office. The final designation "arrived at the place of delivery" indicates that the recipient should contact the Postal office and pick up the shipment. Do not forget to take your passport in this case.

Identifier

If the parcel has left the sorting center, it means that it will soon reach the recipient. The tracking number of the shipment or the postal identifier comes to the rescue. This is a unique code of numbers that is assigned to all parcels. There is a domestic Russian track number and an international one. Usually it is indicated on the check, which is issued after the registration of the departure. If the parcel was sent after buying the item in the online store, the customer is sent an identifier with which to track the shipment.

To do this, go to the Russian Post website, enter a number consisting of fourteen digits divided into semantic parts, click "OK". After processing the information, the user will see information about the status of the shipment. If the status of “Lvovskiy. Left the sorting center" means that the parcel is already in the post office. If the information is not updated for a long time, the shipment may have been waiting for the recipient for a long time.

How much goes

What does it mean: "Processing. Left the sorting center? If the recipient, after entering a unique identifier number, found such an inscription, this may mean that the parcel is still in the center or has recently been sent. In terms of time in Russia, parcels go for about two weeks, depending on the distance, weather conditions and other factors.

Letter

What does it mean: "The letter left the sorting center"? This status sometimes means that the information on the site has not been updated for a long time. In the center, operators receive incoming letters, read the barcode, and register. All data is uploaded to the official website of Russian Post. You can track the path of the letter using the identifier. Containers with written correspondence, express mail and parcels are distributed between workshops. The process of sorting letters is automatic, but not completely. Employees scan each correspondence manually and register it.

Parcel added to the site
This means that the parcel does not yet have any status either from the mail of the sending country or from the mail of the recipient country.

Information about the parcel was received electronically
The seller assigned a track number to the parcel and registered it on the mail website. But the parcel has not been delivered to the post office yet.
It can take from 2 to 14 days before it starts to be tracked.

Received by mail
The parcel arrived at the post office, i.e. the seller brought it to the post office, where it was registered and sent to the recipient.

Handed over to customs
The postal item was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

Customs clearance completed, released by customs
If the parcel passed the customs check successfully, then it will be sent to the country of destination.

Left the mail (Export)
The "Export" operation means that the shipment has been handed over to the carrier. The delivery time from export to import is usually the longest and it can take quite a long time before the postal item reaches the territory of the recipient country.
Reasons: transit routes of flights, gaining a certain weight for shipment by cargo planes. For example, China and Singapore transport mail by cargo planes that can carry between 50 and 100 tons. While the shipment is in export, neither the country of origin nor the country of the recipient can track the shipment on the Internet.
Delivery times for international shipments between export and import are not established (not regulated by documents). The delivery route is determined by the country of origin of the shipment, depending on the existing agreements with air carriers and the availability of carrying capacity. During delivery, transit flights are used, which leads to an increase in the terms of transportation and the time between export and import operations.

Import
The parcel is registered in the country of destination. A period of 30 days between export and import is normal.

Handed over to customs
Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may possibly be. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Detained by customs
This operation means that the postal item is detained by the FCS employees to carry out activities to determine the destination of the postal item. Upon receipt of goods by international mail within a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in terms of such excess, it is necessary to pay customs duties, taxes using a single rate of 30% of the customs value of goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is missing or does not correspond to the actual, this significantly increases the time spent on clearance of shipments, since it becomes necessary to conduct customs inspection and document its results.

Customs clearance completed
This operation means that the customs checked the shipment and returned it to the Russian Post. In many IMPOs, customs works around the clock: this is the only way to check the enormous volume of incoming mail from abroad in due time. Each customs officer is assisted by two postal operators.

Left MMPO (place of international postal exchange)
The shipment left the place of international mail exchange and then goes to the sorting center. From the moment the shipment left the MMPO, the delivery times for shipments in Russia begin to operate, they depend on the type of shipment http://www.russianpost.ru/rp/servise/ru/home/postuslug/termsdelivery

Arrived at Sort Facility/Left Sort Facility
After leaving the MMPO, the shipments through the large postal sorting centers follow the territory of the recipient country to their destination. In the sorting center, mail is distributed along the main routes of the country. Parcels are sealed again in containers and sent to the place of delivery, to the recipient waiting for it.

Arrived at the place of delivery
The shipment arrived at the recipient's post office (OPS). As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).

Sending Sending.
Sending - the parcel was sent to the wrong index.
Sending - found an error and redirected the parcel to the correct address.

In order not to be mistaken in the estimated delivery time of the parcel, you should know what this or that status means. On this page, we will consider in detail all possible statuses so that you do not experience difficulties in determining the location of the package.

Postal statuses when tracking shipments from abroad

Reception.

This status implies that the sender has completed all required forms, including Form CN22 or CN23 ( customs declaration), and the parcel is accepted by the postal employee or courier service. Simultaneously with the receipt of the shipment, an identification number is assigned, according to which tracking takes place in the future.

Arrival at MMPO.

MMPO is a place of international mail exchange. On the this stage the package is going through customs control and registration. After that, the service employees prepare a grouped international shipment.

Export.

One of the longest delivery periods postal items. This is due to the fact that it is unprofitable to send a partially loaded aircraft, so you have to wait until a sufficient number of parcels are sent to one country.

In addition, to optimize logistics processes, shipments can be delivered in transit through other countries, and this also delays delivery time.

It is impossible to name the exact duration of the parcel's stay in export. But on average, it ranges from two weeks to one and a half months. Moreover, on the eve of the holidays, this period may further increase. But if more than two months have passed since the receipt of the "Export" status, and there are no changes, you should contact postal service, performing the delivery, with a statement on the search for the shipment.

Import.

This status is assigned to a shipment in the Russian AOPP (Aviation Post Office), where it arrives from the aircraft. Here, according to the service regulations, parcels are weighed, the integrity of the package is checked, a barcode is scanned to find out the place of departure, the flight number is fixed, and it is determined to which MMPO the parcel should be sent. The duration of an international shipment in AOPP depends on the degree of workload of the branch and its employees, but on average it is 1-2 days.

handed over to customs.

After sorting, the parcels are sent for customs inspection, where they pass through an X-ray scanner. In the event that employees customs service there are suspicions of illegal transportation of prohibited substances or items, the shipment is opened and examined in the presence of an inspector and a responsible operator. After that (if the fact of transportation of prohibited goods was not confirmed), the parcel is packed again, an inspection report is attached and sent along the route.

Delayed by customs.

This status is optional. It is assigned to a shipment only in cases where customs officers detect a weight exceeding the allowable norm, a value of more than 1,000 euros, and other violations. In this case, the recipient will have to pay additional fees. If there are no violations of customs legislation, the parcel bypasses this status.

Customs clearance completed.

After receiving this status, the parcel is again transferred to the place of international postal exchange, where it is processed by the branch staff. In some cases, this status may be replaced by “left MMPO”.

Arrived at the sorting center.

From MMPO, the shipment arrives for sorting. There are postal sorting centers in all major cities. As a rule, the parcel is sent to the center closest to MMPO, where logistics service employees develop the best delivery route to the point of issue.

Left the sorting center.

This status means that the parcel went along the delivery route. The time it takes for it to arrive at the recipient depends on several factors, including traffic congestion, remoteness of the region, etc.

There are sorting centers of the Russian Post in all major cities.

Arrived at Sort Facility N.

Upon arrival in the recipient's city, the parcel is delivered to the local sorting center. From here, the goods are distributed to post offices or other points for issuing orders. Delivery speed is affected by: traffic congestion, weather conditions, distance. For example, delivery in the city takes no more than 1-2 days, and in the region, the shipment can be delivered in about a week.

Came to the place of delivery.

After the shipment arrives at the nearest post office, it is assigned this status. Further, postal employees are required to issue a notice and deliver it to the addressee within 1-2 days. In fact, this period may be slightly delayed, so it is better to use the My Parcel tracking service. As soon as you see the status "arrived at the place of delivery", you can go to the post office. It is not necessary to wait for a notification, since postal employees are required to issue a shipment using an identification code (tracking number). Upon receipt, you must have a passport with you.

Delivery to the addressee.

This status is assigned to the parcel after it is received by the addressee and means the end of the journey.

Domestic Russian shipments are assigned the same statuses, with the exception of those related to customs stage and MMPO. Therefore, the information will also be useful for those who make purchases in Russian online stores or expect a package from loved ones living in another city or region.

Now you know the interpretation of each status and you can not only determine the actual location of the parcel, but also roughly calculate the delivery time.

Each region of the country has its own branch of the Russian Post - the regional administration of the federal postal service. All branches are geographically divided into ten macro-regions. Total post offices exceeds 40 thousand. There are two branches in Moscow and the Moscow region, united in the Moscow macro-region. Also on the territory of the region there is a logistics center "Vnukovo", which processes international mail, and an automated sorting center (ASC), located near Podolsk. In them, parcels and letters are distributed and sent to post offices in six regions - Tver, Tula, Vladimir, Ryazan, Kaluga, Moscow. If a client from the service area of ​​the ASC sent a letter, for example, to Vladivostok, then first his letter will go to the Podolsk ASC, and then go to the main sorting center at Far East. Where it will already be sorted to the final recipient. The Village went to an automatic sorting center in Podolsk (the largest in Russia and Eastern Europe) to see how letters and parcels were sorted there.

What happens at the sorting center

The automated center serves the six regions closest to it. This means that it sorts simple letters by post offices, registered letters and parcels - by district post offices. It also processes outgoing shipments from these regions for recipients from all over Russia. After the envelope has fallen into the mailbox, it is taken out, brought to the post office, where the letter is examined and the date of sending is set. Then the mail containers with letters are taken to the sorting center.

In total, 1,650 people work in it, about 350 employees go on a shift, the center can be compared with big factory- it occupies 29 thousand square meters. The sorting center operates around the clock, seven days a week and holidays. The conveyor stops only at hours Maintenance. The equipment here is Italian.

A large proportion of the dispatches of the center in Podolsk are letters from different companies (including government organizations, for example fines from traffic police) and directories. Parcels, parcels, EMS items, registered, valuable letters and first class items are also processed here. The sorting time is 21 hours, during this period the departure must go from the entrance to the departure. About 3 million mail items pass through the center every day. The hottest season is April-May, when all kinds of congratulations are sent from the state, and, of course, November-December - when everyone sends gifts and New Year's letters.

Photo

Yasya Vogelhardt

How to speed up the work

The company says that the delivery time for letters and parcels has been reduced. This was achieved thanks to two things - automation and logistics. In the first case, the construction of an automated sorting center in Vnukovo helped, where manual labor is minimized, and all parcels are sorted using special equipment. According to employees, now it takes no more than 22 hours from the moment you enter the international departure center to the departure to the country. Previously, such parcels could lie for days on end. In addition, the new Russian Post team revised the routes and removed unnecessary points from them. For example, if earlier a resident of Ryazan sent a letter to an addressee in his city, then the letter was first sent to Moscow for sorting and only then returned back. Now such transfers are sorted within the city.

How are letters sorted?

First, the operators scan the barcode and register the cargo. So in a special program, information appears about what type of mail and how much it has arrived. The data is also uploaded to the official website of the Russian Post, where the client, knowing the identifier (alphanumeric image for international parcels and digital for domestic parcels), can find out the location of his shipment. All containers are distributed among the workshops - letter mail, parcels and express shipments. In the express mail shop, the sorting process is partially automated: operators read the barcode of each with a hand-held scanner, find out the address and put it in a bag that goes to the desired city. According to the staff, this is because most express shipments are of irregular shape, so manual sorting is more acceptable.

Manual labor is also involved in sorting ordinary letters, but it is not much. There is also equipment for sorting large format letters. First, such letters are faceted - the operators put them in boxes so that they are located to each other on one side. Then the stacks are loaded onto the sorting machine: the items fly along the conveyor, the scanner reads the address from each and distributes them into cells in directions. This happens quite quickly - 12 letters per second are processed. If the address or index is written illegibly or contains some errors, the scanner sends a photo of this letter to the video encoding section. Employees of this department continuously manually drive in indexes from images of letters. To do this, you need to have a quick reaction - to have time to deal with the letter in no more than 30 seconds, since it is during this time that the sorting machine makes several circles. In addition, employees need to know the index range of the whole of Russia in order to deal with a mismatch between an index and an address, for example. Of course, in the event that the address is like “to the village of grandfather”, then the letter will be returned to the sender.

Then the letters are taken out of the cells, and the operator puts the items in blue branded boxes, sticks labels with the addresses of branches or post offices and puts the boxes on the conveyor belt. Here they are waiting for the last stages - forming into containers, loading and sending.

What happens to parcels

Parcels are distributed by six automated lines. The first one is intended for international shipments - customs-cleared shipments from Vnukovo arrive here for addressees residing in the entire ASC service area, except for Moscow. For Moscow, departures are sorted directly at the Vnukovo center. The outermost tape is designed for oversized cargo, and the rest - for standard parcels. All shipments are manually loaded onto a high-speed conveyor belt that moves at a speed of 2.2 meters per second. Boxes and bundles are automatically scanned and sorted into 320 outlets that correspond to different post offices. A mesh is installed under the conveyor belt - sometimes, due to the high speed of the conveyor and slippery packaging, the parcels slide down. Therefore, the operator regularly checks the grid and returns the parcels to the sorting tape.

In the place where containers with parcels are unloaded and loaded, there are Yantar installations. They check shipments for radioactive emissions and explosiveness. If a parcel seems suspicious to the operator, then he himself cannot open it, but must transfer it to the security service. In general, checking of domestic shipments usually takes place at post offices when submitting a shipment for delivery.