How to enter the system ast sberbank. Electronic trading platform Sberbank-ast. Preparing for the registration process on the USP

Sberbank AST is by far the largest tender platform in the Russian Federation. Every day, several thousand auctions are held on it, both in accordance with the 44th and 223rd Federal Laws. The interface of the resource is quite convenient, it will be easy to deal with it even for those who have never participated in tender purchases before. But the first problem that novice users of Sberbank AST face is logging in via EDS to Personal Area service. The use of a digital signature requires preliminary settings and checks, which are not so easy to navigate at the initial stages of work. Let's talk about this procedure in more detail.

Why do you need an EPC

If you click on the button entering the Sberbank site, located in the upper right corner of the screen, you can see a form with two fields to fill out:

  • field for login and password;
  • string for selecting an EDS certificate.

It would seem, why do you need a digital signature, if you can enter the office in the usual way? It's simple - without an EDS, the user will not be able to perform any significant operations on the site. Even an application for accreditation must be certified by a digital signature. And the formation of an auction and the creation of rates when participating in the auction make the EDS vital essential tool. When entering by login, the client of the site will be able to act, perhaps, as an observer. But only the presence of an electronic certificate will allow him to fully use all the resources of the Sberbank trading platform.

How to get a digital signature

The issuance of electronic certificates for Sberbank-AST is carried out by certification centers that have entered into a partnership agreement with this platform. Their list can be found on the website of the site by selecting the "Information" item in the main menu, then "Obtaining and verifying the ES". After going to the specified page, the image of the logos of the most popular companies issuing electronic certificates will appear on the screen. Below is a link to the full list of CAs.

Important! You can find out where you can issue an ES for the Sber tender site in your city by calling the resource's customer service at 8-800-200-01-00.

Having chosen the appropriate certification authority, specify in it what documents you will need to provide in order to obtain a certificate. The list of papers depends on the form of ownership of your company, as well as on the capacity in which you plan to work on the site - as a customer, or as a service provider.

Important! Only the owner of the organization can receive an EDS. If you plan to entrust its execution to one of your employees, you will need to draw up a notarized power of attorney in his name.

To obtain full access to the trading platform, you need to obtain an electronic signature

What to do before starting work

Before logging into the personal account, the user needs to verify the electronic signature. This option is available on the website of the trading platform, in the same menu section as data on certification centers. But before checking, you need to install a special software, designed to work with digital certificates.

Important! Usually, all the necessary software and instructions for installing it are issued along with the signature itself.

To work with the CEP, the CryptoPro program is used. Its installation is quite simple:

  • run the executable file from the disk;
  • wait for the installation wizard to open;
  • periodically click "Next" or enter the parameters requested by the wizard.

The main thing that needs to be checked before using the program is the availability of a license for it. It is best to ask the certification authority for a perpetual license for CryptoPRO. It may cost money, but your e-certificates will work without interruption.

Important! Work with the tender site should be carried out only through the Internet Explorer browser, not lower than the 9th version. Otherwise, some functions may not work correctly.

After the program is installed, bind to it the EDS received for work on the site. Next, you need to bind the root certificate to the browser through which you work with the site. This is done as follows:

  • in the browser menu, select the "Service" section;
  • in the drop-down submenu, click on the last line "Internet Options";
  • in the new window, select the "Content" tab;
  • when the tab opens, in its middle part, under the heading "Certificates", press the button of the same name;
  • in the list that appears, select the EDS received for working with the Sberbank AST platform, and double-click on its number;
  • in the new window, click on the "Certification Path" tab;
  • double-click on the name of the certificate containing the name of the center that issued you the ES;
  • in the new window, select the "General" tab, on it click on the "Install Certificate" button.

After the described actions, the Certificate Import Wizard window will open in front of you. Follow its instructions and the installation will be successful.

Before entering the personal account of the trading platform, you must check the certificate

After the necessary software is installed, you can check the digital signature. Go to the appropriate section of the Sberbank AST website, and select your certificate from the drop-down list. Then click the "Check" button located next to the list row.

Important! Before starting the verification, the electronic certificate must be connected to the PC via the USB port.

If all the previous steps were performed correctly, the check will give a positive result. If error messages occur, we recommend that you remove the EDS from your computer and reinstall it.

Application for registration

If the verification of certificates was successful, you can proceed to the next step - registration on the site. To do this, go to the menu section of the site "Participants", then "Registration".

Registration on Sberbank AST

You will see a page describing the process of gaining access to trading. Scrolling it down a little, you will see on the left side the "Registration" block, under which all possible forms of ownership of enterprises - bidders will be listed. Choose the one that suits you, and then in the block on the right, click the green "Apply" button.

Filing an application

In the form that opens, fill in the basic information about yourself and your company, and then attach the required documents. You will receive an answer on accreditation within five days, and it will be valid for three years.

Having received a message that accreditation has been confirmed, you can start working with the trading platform. To do this, click the orange "Login" button located in the upper right corner of any of its pages. Then go to the certificate login field. Select your EDS from the drop-down list and click "Login".

Possible login errors

Even if the initial verification of the EDS in Sberbank AST was successful, when trying to authorize in the site's account, various kinds of errors may occur. The most common one is "Certificate not associated with user". It just means that you were in a hurry and trying to enter the service before going through the registration procedure.

Important! EDS of service providers are entered into the database of the trading platform through accreditation. If you act as a customer, you need to add your certificate to the database of the official public procurement website.

Also, the service can issue a message about the absence of the Capicom object. In this case, you will need to add the address of the tender site to the browser's list of trusted sites. This is done through the menu tabs:

  1. Browser properties.
  2. Safety.
  3. Reliable nodes.
  4. Nodes button in a new window.

The address of the site is entered in the corresponding line of the form manually. After saving the settings, you must restart the browser.

Another common failure is an error in the certificate chain. This means that the root certificate of the authority that issued your electronic signature. It was not installed or flew off in the process of carrying out any additional settings. We wrote about the installation procedure above.

Important! If the root certificate is installed, but the error continues to appear, we recommend that you first delete data about it from all programs, and then rebind.

If the LC gives an error in the security certificates when logging in, the problem is solved simply. It is necessary to download the archive of trusted ITC certificates from the website of the site and install it on your computer. The download link can be found in the instructions for working with the site.

And the last error that often occurs is the message that the object does not support a property or method. The appearance of this failure requires the removal of the Cadescom library, which is part of the CryptoPro program, from the PC. The operation is performed through the Start menu, the Control Panel service "Add or Remove Programs". After the library is removed, you will need to install the Capicom library on your PC or re-register it.

Issues that arise during the registration process can be resolved using the sections of the site or through technical support

Help with troubleshooting

The site of the trading platform presents detailed instructions for fixing each of the errors mentioned above, accompanied by screenshots. To access them you need:

  • select the "Information" item in the site menu;
  • in the drop-down list, click on the "Questions and Answers" section;
  • on the new page, select the tab "Login to the office";
  • Expand the answer to question #4.

In the text of the response, you will find links to instructions for troubleshooting the most common failures, as well as recommendations for setting up the browser through which you work with the site. Well, if you can’t cope with the problem on your own, we recommend calling the Sberbank AST support service (the phone number is indicated at the beginning of the article). The specialist will dictate the procedure for you or connect to your computer remotely and make the necessary settings on his own.

The ACT platform integrates many electronic orders and auctions. Today, bidding is constantly conducted here, so such services of Sberbank CJSC have become relevant. Many will be interested to know how the use procedure goes and what this automated system is characterized by.

Platform AST Sberbank electronic platform

AST Sberbank electronic trading floor opened its main service in June 2009. The Cabinet of the Russian Government allowed online trading in Order No. 775. The public service will carry out the placement of applications for orders, which will be required by the municipal or government agency. The trading system supports the official Federal Law No. 94, so the law will allow you to receive services through this register.

In 2009, the Federation chose this Russian service as one of the best, which conducts electronic auctions and public procurement from direct suppliers. The accreditation of this site as a trading operator is valid for 5 years. The official website "www sberbank AST ru" also serves commercial organizations and large corporate customers. The exchange also organizes tenders and is looking for a service provider for internal needs.

The electronic platform optimizes purchases by conducting a chain of research on user actions, an audit of the goods sold and the implementation of each large transaction. Therefore, the ETP is a universal tender platform where everyone can participate in order to build the most profitable deal plan. The best rates are possible here, because the auction has several advantages, such as bidding for an increase, due to which the sale of property is most profitable.

Latest site news

The latest news of this portal and other information are available when you open the site or personal storage. The company publishes a lot of market and AST news. For example, entering this section will allow you to show a video of a new conference, read a speech by an important person at this time, look for an employment schedule and what the salary is in the difference between different cities, find out a new legal aspect or feature of the site.

How to enter your personal account?

If registration has not been completed, it is worth filling out such an application, because otherwise there will be an error at the entrance. Before registering, you do not need to install additional programs. When registering from a browser, the object must provide some personal data.

Learning to use the site is quick, because the info section will contain all the necessary help, and setting up the service is not difficult. An organization or a customer can be registered users and log into the account using their data, as well as download the Kapik program.

Sberbank AST trading platform AST

By entering your personal account, you will have access to the support service, search on the official website, currency exchange rate, vacancies, open info section, number hotline and site data. Each participant has its own client number, which will be matched by the user as a registration number.

There are 5 federal ETPs in the Russian Federation:

  • Sberbank AST trading floor Sberbank;
  • RTS tender;
  • "MICEX";
  • Agency for State Order, Investments and International Relations;
  • "Unified ETP".

Bank branches

The federal site publishes the addresses of each branch, hours and hours of operation, for example, on Saturday, phone numbers and, if necessary, a review. A Russian bank may be located in Moscow, Astrakhan, Yekaterinburg, Astana and St. Petersburg.

Branch accreditation: how does it work?

By submitting documents for the current control, the legal status for participation is confirmed by the accreditation center. If a decision on approval is made, a certificate and a contract are issued upon signing.

Jobs in Astrakhan fresh vacancies

For many who need a job, the current topic is “Sberbank official website Moscow”, because sites like Astrajob do not always receive the help of employers. But the work for which you can apply for a resume, as well as contacts, technical support and an accelerated form of admission are available on the Sberbank website itself.

Many have a need to improve their security, find a job after graduating from the university, and undergo an internship, for example, as an accountant, a welder, as well as a driver, a cleaner, technical work for retirees or part-time. It is worth seeing what vacancies will be found today.

Instructions for accreditation in 2 steps

Step 1: User Registration:

  • Opening the link utp.sberbank ast.
  • Activation of the "Registration with ES" button.
  • Setting the status of a legal entity in the "Organizations" section, the "Continue" button.
  • Entering data into all empty lines on the "Apply for Authorization" page of the legal entity.
  • Entering data from the certificate - you need to select it in the list "Initialization of form fields from the certificate", the button "Read".
  • Attach button
  • Browse category in File Downloads
  • Link "Opening" (of the selected documentation).

After checking the information entered in the registration form, you should install the certificate. Click the "Subscribe and Save" button.

Second step: registration in the section

On the USP portal, go to the personal account and install the required certificate. Click the "Subscribe and login" button.

Enter the data in the "Username" and "Password" fields or specify the ES certificate from the proposed list and activate the "Login" button.

After going to the user's page, you need to open the menu "LC - Accreditation in the trading sections".

The page that opens contains a complete list of sections and powers used when registering in the trading section. For authorization, you must use the link "Registration of a participant" (or organizer) opposite the section of interest.

Workplace setup

The minimum hardware requirements for conducting operations on the USP include:

  • Processor - Pentium 2 or more.
  • Hard disk - 2 GB or more.
  • RAM - 32 MB or more.
  • Resolution - 1280x800 pixels.

Prior to accreditation with Sberbank AST, the customer needs to monitor the mandatory applications:

Registration for the USP through the ETP "Sberbank AST": preparation of documents

To participate in commercial transactions, registration of the company as a supplier to the trading system is required. To obtain accreditation for a period of 3 years, you will need an electronic signature (ES) issued for one of the employees of the registered organization and a package of documents:

  1. Scanned extract from the Unified State Register of Legal Entities / EGRIP.
  2. Scanned constituent documentation with changes in the authorized capital (if any).
  3. Order and decision on the choice of the general director (for example, a protocol on the appointment of a company representative).
  4. A power of attorney to carry out operations within the framework of the ETP (the presence of a power of attorney is mandatory if the ES is issued not to the general director of the enterprise, who has the right to carry out actions without a power of attorney).
  5. Signed decision to conduct big deal with a capped amount. Operations with smaller amounts are not recognized by the company as large and are processed without a separate permit. Providing such information is mandatory for taking part in tenders. The approval document is required to indicate the maximum volume of one transaction, executed as a result of electronic commerce. The amount is determined by the company independently (for example, 10 million or 100 billion rubles).

The main requirement for scanned documents is readability, correct orientation (turned pages are excluded). When sending PDF-documents, they need to be formatted separately. The maximum file size is 16 MB.

Step by step instructions

The whole process begins with the insertion of the electronic signature into the USB-token connector. Since partial information is obtained during authorization on the ETP SB from the data entered on the ES, you should open the “Participants” category and select the type of organization (parent company or branch, foreign company). If the company is already registered on the ETP SB, all that remains is to add a new user.

Further, it is proposed to correctly fill out the electronic form, according to the attached documentation. They are uploaded to the ETP in the specified format: PDF, JPG, TIFF. At the end of the download of the documentation package on the ETP SB, it remains to activate the "Subscribe and send" button.

Important! Users are offered the obligatory preservation of the login and password for using the site, even if it is planned to visit it only by ES.

Receiving a response from the Security Council is carried out within 1-5 days. Standard authorization on the ETP SB is carried out within 2-3 days. In case of successful registration, a notification of a positive decision will be sent to the email box.

After receiving an approval notification, a number of actions are required:

Enter the personal account and select a certificate from the proposed list, activate the "Sign and enter" button.

Register in the trading section of interest through the personal account. To do this, you need to indicate the category “Application for registration” next to the inscription “Participant or / and organizer”. Available on the portal marketing research and market monitoring in the pricing segment and expanding the list of counterparties.

ES check

If the validity period of the EDS has not expired (the signature is issued for a period of 1 year), it is required to check the correctness of the key on the portal http://sberbank-ast.ru/. In the category "Main" there is a link "Checking the ES".

Provided that the ES is configured correctly, in the browser, after activating the "Check ES" button, a notification will be displayed about its correct configuration.

An error indicates the absence of a Capicom object. Requires PC setup by downloading the Capicom object and adding http://*.sberbank-ast.ru to nodes. It remains to activate the options in the ActiveX components and activation programs category.

After checking the active ES certificate, an application for registration is submitted. When you activate the "Participants" tab at the top of the main page, a menu will open that allows you to go to the "Authorization of a legal entity" and "Authorization of an individual" section.

The registration form is divided into 8 categories:

The section is intended for entering the address of a legal entity selected from the presented classifier. It is opened by clicking the left mouse button on the entry "Data selection by classifier" (green inscription).

After specifying the subject of the Russian Federation where the company is registered as a legal entity, one of the convenient methods is selected for confirmation:

  1. With one click of the mouse on the selected subject.

Link "Select" under the list of subjects Russian Federation- the classifier will offer a choice of the populated area. To confirm your choice, click on the "OK" button. Then the data will be automatically entered into the category "index" and "subject of the Russian Federation".

  1. One click on the green OK button.

The fields "District, city" will remain empty and do not require changes. Street names and house numbers are entered by the user.

Category "Actual address data"

It is filled in 2 ways:

If the actual address coincides with the legal one, the form fields are subject to automatic filling using the left button of the periphery (pointed to the line "Compliance with legal data").

If the actual place of registration does not coincide with the legal one, the category is filled in similarly to the section “Legal. address".

It is required to prepare information to indicate the personal and current account, BIC, name and address of the bank.

It is necessary to enter data in the "Client ID" category. The user will be prompted to come up with a login / password to enter the service. Particular attention is paid to the case of characters (capital or small) and the language of data entry.

After entering the data in the sections, it is required to provide the documents indicated under the "Client ID" section.

After entering the data in the fields of the application marked with a red asterisk, the service did not return any errors - the completed application needs to be sent for a decision to be made. To apply, you must sign the EDS. This is facilitated by pressing the "Subscribe and save" button.

How to verify the user's email address?

After filling out the registration form, an SMS will be sent to the e-mail specified in the "Basic data" with a code to confirm the e-mail.

SMS format: “You have completed an application for Authorization in the Sberbank-AST ETP. To redirect the application to the operator for a decision, confirmation is required Email by clicking on the link www.sberbank-ast.ru/…aspx, logging into the personal account under the login entered during the application and entering the activation: YYYYYYYYYY”.

It remains to make the transition to the Site in the personal account under the registered login and password, specify the category "Confirm" - "Confirm email". Using a copy of the code received by e-mail after authorization, an EDS certificate is selected, signed and saved.

In case of a positive response, an e-mail will receive a notification “Your application for registration has been approved, then the license number will be indicated.”

Entry in the register of participants

After successful registration on the ETP, the user is added to the register of electronic trading participants. Then the client is given access to the personal account to the closed part of the auction. ETP allowed trading for needs commercial organizations and for the bank's own needs. For customers - large companies Security Council has developed a special ETP.

Why is ETP accreditation necessary?

Registration on the ETP - accreditation of a company, individual entrepreneur or individual in the form of a supplier. It is required for a number of operations:

  1. Submission of tenders.
  2. Submission of requests for clarification of tender documents.
  3. Participation in online auctions, requests for prices and offers, familiarization with the quotation schedule, etc.
  4. Conclusion of contracts with customers, etc.

A few steps to place orders under 223-FZ

  • Get an enhanced ES at the CA (obtaining a signature gives you the right to use it for a year).
  • Perform accreditation of an individual in the ESIA.
  • To accredit the legal entity in the ESIA.
  • Log in to the purchasing section.
  • Create Procurement Regulations. There is no single Order Regulation that applies to all. It is allowed to adopt additional federal acts that establish the necessary requirements for the form (for capital customers, this is decision No. 441).
  • Create and place on the site Regulations on orders until 1.01. 2014
  • Relatively federal organizations, the current legislation on the contract system 44-FZ (94-FZ) states that the publication of the Regulations must be made before April 1, 2014. In the absence of publication, the institution is not allowed to work under 223-FZ.

Sberbank AST is an electronic trading platform. AST is an abbreviation that stands for Automated Trading System. In essence, the site is an electronic auction where you can purchase or sell a specific product or service for state and municipal needs.

Supplier accreditation is carried out on the official website of Sberbank AST - www.sberbank-ast.ru. Work on the Sberbank AST ETP is carried out through the client's personal account. When logging in, you will need to provide your unique name and password or certificate number.

In addition to performing various operations related directly to the auction, on the resource you can find important and up-to-date information, for example:
- To study the registers of auctions, customers and participants;
- Register as a bidder and view the details for submitting an application;
- Learn more about these financial services like insurance, bank guarantees and lending to participants in purchases;
- View the "Questions and Answers" section;
- Learn the rules of bidding and much more.

The platform was created so that customers can significantly reduce their costs when purchasing goods, services and works. Moreover, Sberbank AST also serves as a tool for making a profit if a person participates in bidding for the services of renting or selling real estate.

The automated trading system is completely safe. The number of today's partners of the company includes centers for the issuance of EDS (electronic digital signatures), with the help of which the legitimacy of operations carried out on the site is ensured.

To become a bidder, the client will need to submit an electronic application with scanned constituent documents attached to it. Application processing can take up to 5 business days.

The most common mistake when working with trading system. To eliminate this error, the user needs to install the CryptoPro Browser plug-in and make the correct settings.

How to install the CryptoPro plugin.

  • Download the plug-in from the manufacturer's website Download
  • Install the program by clicking on the downloaded file (you can find it in the "Downloads" section).
  • At the beginning of the installation, answer "Yes" in the window with the question "Install CryptoPro EDS Browser-plugin".
  • The program will start the installation, upon completion, you will receive a notification about the successful installation of the plugin.
  • The browser must be restarted for the plug-in to work correctly.
  • In the future, when switching to the ES verification form (section "Registration - Obtaining and verifying an electronic signature http://utp.sberbank-ast.ru/Main/Util/TestDS") and when entering the user's personal account, the browser will request access to the certificate store. When prompted, click "OK"

IMPORTANT! For the CryptPro Browser plug-in to work correctly, you must have the root certificate of the Certification Authority installed on your PC. If, when working with USP, the system displays the following message:

"Error signing data. An internal error has occurred in the certificate chain."

You need to install the root certificate of the Certification Authority.

Plugin not available in Internet Explorer


To fix the error, the same manipulations are necessary as in the previous error. In addition, you must disable all non-standard add-ons:

  • launch IE.
  • enter "Service", then "Configure add-ons", "On. and off. superstructures".
  • Choose add-ons related to Skype, QIP, Mail, Yandex, Rambler, Google, Yahoo, etc. and turn them off.
  • restart IE.

Error opening storage: error Sberbank-AST

This error occurs when the personal certificate store system fails. This happens if the browser in the Sberbank-AST system is configured incorrectly. First you need to check the ES site using Activex, then update this component. But the main reason for the failure is the inaccurate operation of the Capicom library. To install it, do the following:

  • download and unpack the archive with the software;
  • go to the folder and run the file from the "Administrator" function;
  • The installation wizard window will open, click Next;
  • confirm agreement with the Microsoft licensing rules, then Next;
  • click Browse to install the application,
    select the System 32 system folder, click OK, then Next;
  • to start the installation process, click Install;
  • when the process is completed, click Finish.

If the application is duplicated because it may have been installed earlier, an error message will appear. Then it is possible to download a file with the msi extension from the official Microsoft website according to the previously described scheme. After that, Capicom needs to be registered. To do this, enter the following on the command line:

c:\windows\system32\regsvr32.exe capicom.dll

and press the ENTER key on your keyboard.

The registration process has been completed.

Crypto provider error in ETP Sberbank-AST

This error occurs if the user has not been accredited at this ETP. It is necessary to enter details and copies in a special form required documents and send this information. A response will be received within 1-5 days.

To successfully pass accreditation, you must:

  • Install CryptoPro (see section "Sberbank-AST: plugin not available");
  • Set up CryptoPro. Run the utility as an administrator. In the "Equipment" tab, open "Configure readers", then "Add", select the one you need from the list;
  • Here, click "Set up media types", then "Add", select Jakarta or Etoken.

Install a personal certificate.

  • Log in to CryptoPro;
  • In the "Service" option, click "View certificates in the container", then "Browse";
  • Select the appropriate certificate, the option "Certificate for viewing", "Properties", "Install certificate"

If you do not see the certificate

If, when logging in with an EDS certificate, the system displays a message: “This certificate is not associated with a system user. To associate this certificate,

  • On this page, enter your login and enter the user's personal account on the site.
  • If, when you re-enter your personal account, the system no longer displays the message shown in the figure above, then the certificate association was successful.
  • If, when entering your personal account using an EDS certificate through the “Single Login Page” or re-entering through the “Old Login Page”, the system still displays a message stating that “the certificate is not associated with the user”, therefore, the certificate association did not go through automatically and you need to fill out an application for registration of a new user.

Registration procedure:

  • on the Sberbank-AST website, enter "Participants", then "Registration", click "Submit an application" in the "Registration of a participant user (new electronic signature certificate)" field;
  • in the selected certificate, some of the fields will be filled in automatically, the rest must be filled in manually.

When re-registering, you must come up with a new username and enter it in Latin letters.

If the selected certificate has an administrator function, then the data will be transferred automatically. Otherwise, through a personal account, this is done by another person of the company, endowed with the functions of an administrator. If the company does not have such a person, then an application is submitted to the in electronic format: [email protected]

Capicom (Capicom)

Capicom - built-in utility for checking electronic signatures, view and decrypt certificate data, add and remove certificates. The installation procedure for this function is described in the Sberbank-AST section.

How to update the EDS at Sberbank-AST?

EDS or electronic digital signature is required for signing documents in electronic form. This is important to guarantee the authenticity of the information and the owner's signature itself. If the EDS is outdated, then it must be updated.

EDS update procedure:

  • re-accreditation is not required;
  • within 5 days, the organization sends all the changed information and documents (if any), informing about the expiration of the old EDS;
  • when replacing the EDS, a new user is registered, with information about this entered into the registry. The authorized person of the company is informed through a personal account.

Here are the most common errors encountered by users of Sberbank-AST. We hope that these recommendations will help to avoid them in the trading system.

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