Information Technology Support (ITS from the CT center). Information and technological support for 1C:Enterprise programs Information support for 1C

To do this, it is necessary to conclude an ITS agreement. Let's figure out what nuances of information technology support are worth knowing.

Basic information

When does the need for 1C ITS arise?

What it is?

1C ITS (stands for information technology support) refers to the comprehensive support provided by 1C and its partners to users of the 1C Enterprise software product.

These are constant updates of the program - report forms, configurations, when taking into account:

• all current regulatory documents of the Russian Federation;
• materials necessary for working with the program, maintaining tax and accounting records, and resolving personnel issues.

The provision of additional services is possible after the conclusion of the relevant agreement.

In 1C ITS also:

• legal issues are considered;
• There are electronic editions of accounting journals;
• answers to frequently asked questions are provided;
• There are links to legislative documents.

Why is this necessary?

When concluding a 1C ITS contract, users receive the following benefits:

1. The updates that are installed are legal.
2. Users have access to the knowledge on accounting, taxation, and personnel records that 1C methodologists and experts have accumulated.
3. The user can learn effective methods of working in the system, using all the functions provided by the software product.
4. You will know all the changes that occur in the legislative framework.
5. You can receive personal advice from a 1C company representative or partner.
6. Assistance is provided with installation, updates, and connection of any information resource of the organization.

Every month, developers release discs that contain all the important information. ITS is distributed only in cases where users are subscribed.

A subscription can be issued to registered users of the 1C Enterprise system through any partners of the 1C company.

You can check the 1C ITS registration number on the website. It is reflected on registration cards and is duplicated on other materials.

Without such a subscription, companies will not lose the right to use the system - all functions will be available before. Only the changes that the user received before the subscription expired will be there.

As a result, you may receive claims from the competent authorities for late filing of reports, etc., since the version used did not take into account legal innovations.

Division into types

There are the following delivery options:

The “ITS for remote office” subscription is used by companies that organize activities using several programs.

This refers to companies that have branches. According to the licensing policy of the 1C company, a separate ITS subscription is required for each program.

With such a subscription, organizations that have purchased several programs (which is required by ITS) can issue one PROF subscription and several DUO permits (each subscription for one software product. ITS DUO is not an independent product.

When purchasing an ITS subscription for remote offices, users can update all programs of the same name that ITS requires, use the PROF disk materials that were installed at the company’s head office, as well as website information.

Legal grounds

All information on 1C ITS is presented in the form of a text information base. All documents have links to legislative documents.

The volumes of documentation contained in the section on legislation are presented with reference legal information on taxes, accounting, and entrepreneurship. The information is current at the time of release.

Basics of ITS

What should users know about ITS?

Providers of services

Users can purchase 1C ITS from the developer himself or from his partners, who are represented by companies that provide services in a certain territorial district.

Such companies help select, implement, configure, and maintain 1C software products and services.

There are also services such as training, consulting, and adaptation of a software product to the needs of your organization. This has the following visual expression:

When choosing 1C service partners, you should prefer a company with the status of a 1C Support Center or a Certified Service Partner of a 1C company in your area.

1C partners provide the following services:

• sell and install software products, additional 1C licenses;
• customize the system taking into account user needs;
• perform a demonstration and teach how to work with the 1C Enterprise platform;
• sell and implement 1C ITS services;
• install program and configuration updates;
• prepare update files for atypical configurations;
• test and correct databases - check referential and logical integrity, re-index database tables;
• advise on the use of standard 1C functions and services;
• Personal consultations are provided on complex issues of accounting and 1C operation.

Conclusion of an agreement (sample)

To receive ITS, the user of a 1C software product must enter into a support agreement with one of the partners of the 1C company, register on the official website and fulfill the conditions for receiving the 1C service and services.

Users can select the desired service and service, and calculate the approximate cost of ITS for the company. Pricing is influenced by various factors, including the location of the enterprise.

The agreement will stipulate the following points:

1. Conditions for a mandatory subscription to 1C, which will provide information and technological support for any configuration of the 1C Enterprise software product.
2. Possibility for specialists to visit the office once a month, where the database will be updated.
3. Providing assistance from a specialist when working with the system via the Internet (remote support).

After drawing up such an agreement, the company will supply a disk with current updates every month. You can subscribe for 3 – 12 months.

What does ITS include?

ITS provides for implementation and maintenance of:

Technologies for working with the 1C Enterprise program	Contains settings for accounting forms that are approved by law, additional reports that are issued by 1C company in accordance with the instructions of the Ministry of Taxation and the Ministry of Finance (every quarter). Included new releases of program components, addition to the standard configuration
Methodological materials on the use of 1C Enterprise	Availability of materials, recommendations, technological solutions, and educational information is provided. The section is formed by the creators of 1C. Consulting line advice and a list of partners who have a certificate are available
Accounting methodologies and practices	Users can take advantage of practical recommendations from 1C on working with the system and preparing reports (every quarter). The user can receive advice, reviews, and an archive of economic publications are available. All releases contain the full version of "PBU"
Legal aspects of business, accounting and taxation	Includes a regulatory database of information on taxes and accounting, business information, tax calendars, reference books for accountants, and exchange rates. Contextual integration with 1C 7.5 and 7.7 software products is provided

The system is updated by users through the portal its.1c.ru, users.v8.1c.ru, as well as using a disk that is released every month.

Available 1C ITS processing

All processing is designed for the information of the registered ITS user. Let's list them.

To find and replace values

It is a universal processing that is necessary for searching and changing reference values ​​in certain 1C Enterprise database objects.

Such an operation may be necessary, for example, if the same counterparty is reflected twice in one directory of counterparties, and such indicators are used in different documents.

Video: how 1C: ITS can make your work more convenient

Then before deleting it is worth making changes to the documentation where the elements are used. Thanks to this processing, this procedure is automated. When carrying out the operation, the features of certain configurations are not taken into account.

The use of processing can lead to a violation of the logical relationship between the values ​​of objects, which is preserved with the manual method of making adjustments.

Therefore, it is worth making archival copies of the database. After using the processing, a check is made to ensure the correctness of the changes.

For group modification of objects

It is an external processing with the help of which mass changes are made to details and tabular parts in the selected directory and document.

For universal selection and processing of objects

A search for objects is carried out in the directory and documentation using arbitrary conditions and further processing of the found object.

Request Console

Necessary when drawing up and executing 1C Enterprise requests. Used by implementers and advanced users.

For Query Console (Managed Application)

Necessary when debugging and viewing the result of query implementation in 1C, in controlled modes. Used by configuration developers and implementation specialists.

When developing queries in configurators, queries are debugged using real data. When working in a thick client, you can use the query designer, as when working in configurators.

What opportunities are provided:

• enter temporary table data;
• measure query execution time and number of rows;
• highlight specified items;
• compare 2 results (within the thick client);
• display the results of queries in new windows.

When debugging is completed, the text of the queries is transferred to the codes or to the configuration report. You can work with several queries simultaneously, save text, query parameters, use autosave, and export results to spreadsheet documents.

For Information Composition System Console (Managed Applications)

External reports are necessary for a specialist who wants to understand the design of a data composition system.

Using the console, you can perform specific information composition steps and view the intermediate result in XML format.

It is possible to analyze requests that are generated by the program when implementing a layout with specific settings.

To upload and download XML information

It is a universal processing in which full or partial upload of database information into an XML file is carried out. This file can then be loaded into the database using this processing. The difference will be the title.

It is used if the databases where the unloading and loading were carried out are homogeneous, or when the unloaded objects are identical in composition and type of details, tabular part, etc.

Used when creating database backups and exchanging information between databases.

To upload and download user

The database is uploaded and downloaded into XML files. Users are matched by name. Uses schemas in XML layouts.

To load data from spreadsheet documents

Video: information system 1C: ITS

For Job Console

Monitoring of routine and background jobs, deletion and creation of a new background job using the built-in language are provided.

For full text data search

Reflects the use of an embedded languages ​​object for indexing and searching data.

For coloring codes

It is represented by one form that contains 2 elements:

To format text

Used when formatting texts. Source texts are loaded from a text file, Microsoft Word, pasted from the clipboard, or typed manually.

For external processing conversion processing

In a typical configuration, it is possible to store processing as part of an information system. The conversion procedure is carried out automatically:

• processing is uploaded to the specified directories;
• the configurator starts in the desired mode;
• unloaded processing in catalogs is converted;
• The changed data is loaded into the database.

To collapse the database

It is used when collapsing a database that is built on the basis of a standard configuration.

To upload data into a relational structure

Access is via the ADO library. All objects or their updated part can be unloaded.

To change sensitive information

Selective modification and cleaning of information in the database is carried out. Processing is required when creating a database to submit for error investigation, when there is a need to hide some information.

To set up a technological log

Required when editing configuration files of process logs. Allows you to create emergency resolution dams and display a list of events.

To convert user activity logs

Descriptions are available in the built-in help information.

To register changes for exchange

Provides editing of registration of changes to an information exchange object in managed application modes. Used by administrators and developers.

1C ITS is support that allows companies to operate without failures or violations of legal regulations that are constantly updated. Therefore, understand the specifics of providing ITS services and drawing up an agreement.

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Company "Soft Everest" For more than 10 years, it has been an official partner of 1C for the implementation and support of 1C in Moscow and the region. Monthly support of clients under ITS agreements is our specialization. ITS support With us, this means not only installing 1C updates and delivering disks, it is providing the client with a whole range of services related to working in 1C programs. We offer our clients high-quality support for programs that are created on the 1C: Enterprise 8.2,8.3 platform. We serve clients remotely throughout Russia.

Our advantages

• Guarantee of quality support.
• Installation of 1C update by highly qualified specialists.
• The prices are not inflated compared to those recommended by 1C.
• We update up to 3 information databases, without increasing the subscription price.
• Individual approach to each client.
• Soft-Everest employees give valuable advice on working with various subsystems of the program.
• The quality of our work is confirmed by positive reviews from grateful clients.
• We do everything to ensure that our work is useful to our clients!

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Why do you need ITS support?

ITS support is a comprehensive approach to solving problems that arise for users of 1C programs. By subscribing to ITS PROF in Soft Everest you get everything you need to work in 1C:

1. Timely updating of 1C programs.
2. Consulting support by phone and mail.
3. Access to various services such as:

• Access to the site its.1c.ru which contains more than 1,000,000 documents useful for accountants and managers. This site contains in one place everything that a 1C user might need. Training videos, Garant database, consultations on working in programs with pictures, and much more.

• A service for sending tax returns and other documents to the tax office, Pension Fund of the Russian Federation, Social Insurance Fund, Rosstat, Rosalkogol directly from the 1C program.

• Service for exchanging electronic documents with counterparties. Documents may or may not be legally significant. For example: exchange of invoices, you press the send button in your program and the documents appear with your counterparty in the program.

• Convenient service for adding new counterparties to the program. Enter the TIN of the counterparty and all information about the company is filled in automatically (name, addresses, telephone numbers, general office, etc.)

• Service for remote work with your 1C program (via a browser). That is, if your computer on which the 1C program is located is turned on, you can log into your program from anywhere in the world via the Internet and work in it. She will look the same as usual.

• A service for automatically creating an archive copy of your 1C database; you can set up archiving on a schedule. The archive is stored in the 1C cloud.

• A special program such as a team viewer or ammiadmin for remotely connecting a specialist to your computer. From this program you can seek consulting support from both Soft Everest specialists and support specialists for all services.

• A service for working with your 1C database via an Internet browser. Unlike the 1C:Link service, your database is located in the 1C cloud (secure data center), and not on your computer.

• You can direct questions on complex accounting issues to the leading auditors of the 1C company.

• Free participation in weekly training lectures conducted by 1C. Lectures are given by leading 1C specialists and tax consultants.

• The service provides automatic reconciliation of invoices with suppliers and customers. Reconciliation takes place directly in the 1C program.

Types of 1C support

"Soft Everest" offers you 2 support options:

• ITS PROF– extended subscription, which includes a full range of services.
• ITS TECHNO- limited subscription, only includes user access to updates.

Services included in ITS
	ITS TECHNO	ITS PROF
Monthly services of a qualified service engineer
Installation of 1C updates on the customer’s working databases (up to 3 databases)
Creating backup copies of updated databases
Delivery: ITS disk, Bukh.1S journal
Delivery of a useful gift
Access to software and configuration updates
Access to the 1C:ITS information system which includes:
Methodological materials for setup and effective use
Recommendations for the development and administration of 1C programs
Reference books on accounting and tax accounting in 1C programs
Tax and Contribution Guides
Reference books on the preparation of accounting and tax reporting, as well as reporting on insurance premiums in 1C programs
Handbook on electronic document management and its application in 1C programs
Guide to the universal transfer document and its use in 1C programs
Handbooks on personnel and maintaining personnel records and settlements with personnel in 1C programs
Assistants for calculating vacation pay, travel allowances and various benefits
Manager's Legal Guide to Doing Business
A guide to contracts and tax consequences when concluding them
A guide to cash register equipment and answers to common questions about its use
Answers from auditors and experts to questions from 1C:ITS users on accounting, taxation and personnel issues
Regulatory and legal framework "1C: Garant", comments from 1C experts on laws, letters and court decisions
Accounting periodicals and electronic versions of books from the publishing house "1C-Publishing"
Ability to use services
"1C" consultation line by phone or email	in a limited volume, one consultation per month on working with a standard configuration
24-hour access to the official Internet resources of the 1C company (its.1c.ru, portal.1c.ru) for prompt receipt of program and configuration updates
Consultations “Ask a question to the auditor”, “Ask a question about personnel records”
1C:Lecture Hall - regular meetings of users with 1C methodologists
1C-EDO - a convenient service for exchanging electronic invoices and other documents "1C:Enterprise 8"	up to 50 packages of documents per month	up to 100 packages of documents per month
1C-Reporting – fast and convenient preparation and sending of regulated reporting directly from 1C programs		1 legal person, unlimited number of separate units for submission of the Federal Tax Service
1C:Enterprise 8 via the Internet - a “cloud” service from 1C for working with popular 1C programs via the Internet, which is available around the clock from anywhere in the world		Access to the service is provided within the scope of the PROF tariff
1C:Link is a simple way to organize secure remote access via the Internet to 1C:Enterprise programs (information databases) installed on the user’s computer		1 tunnel with connection of 2 bases
1C-Connect - technology for communication with a support specialist from Soft Everest, Vendor and for communication with colleagues	Developer consultations	Developer consultations
1C: Cloud archive - “cloud” protection of 1C user databases from unforeseen situations		20 GB for backup storage
1C: Counterparty - quick check of information about counterparties, automatic filling of counterparty details in various documents and other useful functions		7200 autofills by TIN or name + 360 "Dossier of the counterparty"
1C: Reconciliation - automatic reconciliation of invoices with counterparties directly in the 1C program at any convenient time
1C:Signature is a convenient way to obtain a qualified electronic signature certificate for the exchange of legally significant electronic documents directly in the 1C program		Trial license for obtaining a qualified certificate
EDF without electronic signature for 1C:Business Network participants

Prices for ITS during a service interruption.

If a client experiences a break in service (for a month or more), then prices for ITS renewal increase. Below are the renewal prices:

1. ITS PROF for 12 months. – 40572 rub.
2. ITS PROF for 6 months. – 21204 rub.
3. ITS PROF for 3 months. – 10986 rub.
4. ITS TECHNO for 12 months. – 17136 rub.
5. ITS TECHNO for 6 months. – 8952 rub.

The 1C:ITS information system was created specifically for 1C:Enterprise users - for managers, personnel officers, economists, accountants, accountants and IT specialists of commercial organizations.

The 1C:ITS information system provides news, comments and advice from specialists on accounting, tax and personnel accounting, recommendations on the taxation of business transactions, step-by-step instructions for reflecting them in the program, instructions for preparing accounting, tax reporting and reporting on insurance premiums and sending reporting to regulatory authorities in electronic form directly from 1C:Enterprise.

The uniqueness of the 1C:ITS information system is that the authors of all included materials are the developers of the 1C:Enterprise programs, auditors and methodologists of the 1C company.

Experts and methodologists of the 1C company daily monitor changes in legislation and develop methods for accounting for a particular business transaction, accounting for taxes, filling out declarations, etc. Then programmers, based on these methods, make changes to the programs, and methodologists write materials for IS 1C: ITS. Thus, all business situations, materials on taxes and reporting are considered from two points of view: from the position of legislation and from the position of application of legislation in 1C programs (detailed step-by-step instructions).

Accountants and personnel officers

• Monitor changes in legislation on the information system website or subscribe to newsletters by email.
• Use search to solve non-standard questions. The 1C:ITS information system contains more than 100,000 articles, consultations, comments on legislation, court decisions and letters.
• Submit your reports on time and without errors - the accountant’s smart calendar will remind you of the deadlines and the procedure for filling them out. Step-by-step instructions for compiling, generating and sending reports will help you do everything correctly.
• Have you recently started working with the 1C program? Read the recommendations for keeping records of auditors and methodologists of the 1C company. This will save time and give you confidence.

Head of a small company, entrepreneur

• Gain knowledge about taxation, working with personnel, legal and legal aspects of activity, presented in a simple and understandable form.

IT specialists

• Read online books on development on the 1C platform: “1C: Programming for Beginners”, “Developer’s Practical Guide”, “1C:Enterprise Query Language”, “Development of complex reports in the 1C:Enterprise 8 program” and others.
• Find answers to your questions in the current documentation on 1C application solutions.

Possibilities

For accountants and personnel officers

• Legislative news - comments on important changes, letters from government agencies and decisions of arbitration courts.
• Directory of business transactions. Step-by-step practical examples of accounting in 1C programs.
• Setting up accounting policies for VAT, income tax and simplified tax system.
• Handbook on taxes: the procedure for determining the tax base, issuing invoices and paying VAT, income tax, personal income tax, simplified tax system, UTII, property tax, transport and land taxes.
• The procedure for filling out and submitting reports, the accountant's calendar.
• Personnel Directory: rules for hiring and firing, calculating wages, processing personnel documents, accounting for entertainment expenses, assistants for calculating vacation pay, benefits and travel allowances.
• Directory of economic situations and taxation of state, budget and autonomous institutions.
• Electronic versions of books on accounting in 1C programs.
• Answers from 1C auditors and methodologists to user questions on accounting, taxation and personnel issues.

For the head of the company:

• legal support:
  • legal aspects of activity: how to open or close a business, how to competently formalize the organization’s relations with its founders and government bodies
  • reference book on contracts: terms and standard forms
  • clarifications and comments on issues of administrative responsibility
• comments on important changes in legislation for business
• tax tips and advice

For an IT specialist:

• development and administration recommendations
• technological issues of large implementations
• demo configurations
• reports and processing, geographic diagrams, libraries, utilities
• standard elements built into application solutions
• documentation for the program system "1C:Enterprise 8"

Terms of Use

The information system is available to users of all versions of 1C:Enterprise software.

Internet access is required for the service to work.

Price

Information system 1C:ITS for 12 months

16,800 rub.

Order

• access to all general sections of the information system (does not include access to the sections "Accounting in government institutions", "Medicine", "Construction")

Test access for 7 days

Get

• access to all general sections of the 1C:ITS information system, incl. to sections "Accounting in government institutions", "Medicine" and "Construction"

As part of ITS tariffs

Access to the information system is included in the 1C:ITS PROF level information technology support packages:

• under the 1C:ITS PROF or 1C:KP PROF agreement - access to all general sections of the information system, does not include access to industry sections ("Medicine", "Construction", etc.)
• under the 1C:ITS BUDGET PROF agreement - access to general sections of the information system and the section "Accounting in government institutions"
• under the contract "1C:ITS Construction" - access to general sections of the information system and the section "Construction and Housing and Communal Services"
• Under the agreement "1C:ITS Medicine" - access to general sections of the information system, sections "Medicine" and "Accounting in government institutions"
• The 1C:KP PROF tariff includes access to general sections for commercial organizations and government agencies, but does not include access to industry sections ("Medicine", "Construction").

Software configurations will be effective for business only if they are regularly supported and updated. The Laerta company, together with the developer of the 1C platform, is ready to provide the full range of services necessary for this.

We provide comprehensive support within the framework of special Information Technology Support (ITS).

This proposal has a number of features that you should familiarize yourself with in more detail:

• Subscription to it is required. 1C users receive servicing of the software product only with an active ITS.
• Our company offers 2 main options for information technology support: TECHNO and PROF. You can independently choose the most suitable service package for you.
• If, in addition to the 1C programs used, you order a professional ITS support service, this will provide an ideal balance of costs and capabilities.

Information and technological support "1C:Enterprise"	Price, with continuous renewal of the 1C:ITS contract, rub.	Price upon renewal of the 1C:ITS contract after the break, rub.
ITS PROF for 1 month
ITS PROF for 3 months
ITS PROF for 6 months
ITS PROF for 12 months
ITS PROF for 12 months according to the 8+4 scheme
ITS PROF for 24 months		Not applicable
ITS Technological supply for 6 months
ITS Technological supply for 12 months

Concluding an agreement for Information Technology Support (1C:ITS) will allow your company to receive timely and high-quality updates of standard 1C programs, contact the LAERTA and 1C support hotline, receive useful articles and materials, connect additional services, significantly facilitating the work of your specialists in the program.

By concluding an ITS agreement with us, you receive the following volume of services every month during the entire subscription:

Services under the ITS agreement	TECHNO	PROF
Delivery of the ITS kit - magazine "BUKH 1C" and DVD	1 time per month	1 time + souvenir "1C"
Updating the platform and unchanged 1C:Enterprise configurations, diagnosing the state of the information base, creating an archive copy.	-	2 bases
Consultation Line (1st line): Solving problems with the program Help finding the necessary materials Assistance in providing access to ITS portals	1 time per month (no more than 20 minutes)	Not limited
Professional training "1C" (full-time) Based on the results of the exam, awarding the "1C: PROFESSIONAL" certificate	payment 100%	50% discount
Consultation line company "1C"	1 time per month
Access to Internet resources of the company "1C" (its.1c.ru, portal.1c.ru, users.v8.1c.ru)
Connecting 1C:ITS services:
1C:EDO	up to 50 packages of documents per month	up to 100 packages of documents per month Over - 10 rub. per set
1C:Connect 1C: Reconciliation 1C-EDO (without electronic signature)
The auditor answers 1C:Lecture hall 1C-Reporting 1C:Enterprise 8 via the Internet (1C:fresh) 1C:Link 1C:Cloud archive 1C:Counterparty 1C:Signature	-
Familiarization with the capabilities of the services 1C-Reporting, 1C-EDO (including 1C-Takskom), "1C:Link" and preparation of documents for connection.
Additional paid services:
A specialist will visit your office	2,400 rub./hour.
Updating additional databases
Consultation line (2nd line): assistance in preparing reports expert consultation analysis of the database to identify errors in accounting

Advantages of concluding an ITS agreement with Laerta

• The ability to quickly update 1C configuration data is now available.

• Free access to a number of useful 1C services is provided, which greatly simplifies working with the program. Services that allow you to: automatically fill in the details of counterparties, send reports to organizational structures, exchange documents electronically, receive advice from auditors and lawyers, attend lectures by experts on accounting, and much more. Find out more about ITS services

• ITS users are provided with free access to up-to-date information and methodological materials (see below)

• There are 2 lines of consultation available: from Laerta company specialists and the developer’s own experts.

• For ITS PROF users, additional gifts from 1C every month.

• Clients' problems are solved quickly and efficiently, since Laerta specialists have extensive knowledge and many years of experience in various areas of 1C accounting: accounting, tax, personnel, payroll, trade and warehouse, production, management, financial, consolidated, IFRS
• The quality and accuracy of work is confirmed by the certification of our company according to the international quality standard ISO 9001:2008.

Materials and services provided by 1C	TECHNO	PROF
Consultation line for 1C specialists on working with 1C:Enterprise
Reference books on the preparation of accounting and tax reporting, on insurance premiums in 1C programs	-
Directories on taxes and contributions, their accounting in 1C programs	-
Reference books on accounting and tax accounting in 1C programs	-
Handbook on electronic document management and its application in 1C programs	-
Handbook on personnel and maintaining personnel records and settlements with personnel in 1C programs	-
Guide to the universal transfer document and its use in 1C programs	-
Manager's Legal Guide to Doing Business	-
Answers from auditors and experts to questions from 1C:ITS users on accounting, taxation and personnel issues	-
Regulatory and legal framework "1C: Garant", comments by 1C methodologists on laws, letters and court decisions	-
Accounting periodicals and electronic versions of books from the publishing house "1C-Publishing"	-
Automatic comparison of information on invoices (1C:Sverka)	-

Procedure for ordering information technology support

The 1C company ensures the constant development and updating of the 1C:Enterprise 8 software system in accordance with legal requirements, business practice, the development of information technology and services, and also makes limited updates to outdated versions of its software products.

The Software Update service allows you to:

• Receive information about the planned release schedule of new versions of application programs and technology platforms; obtain information about planned functional changes that will be made in the new version of the program;
• Find out which version of the software product is current, download distribution kits to update your version of the product to the current one;
• Get information about the list of errors that have been registered and will be corrected in future versions of the programs;
• Download various additional files that are recommended by software developers for use.

For some software products, preliminary test releases are published on the service. They are intended mainly for 1C partners and serve for testing purposes, preliminary familiarization with new configuration capabilities, bug fixes, and for testing the operation of new releases on real data. Partners who have received a preliminary test release of the configuration can install this release to users if they consider this acceptable, making sure to warn the user about the test nature of this release and ensuring the safety of user data.

Advantages

• Quickly obtain the most current versions of the software used, taking into account the latest changes in legislation:
  • possibility of self-updating through the technical support section,
  • possibility of remote updating performed by specialists of 1C company partners.
• Obtaining new mechanisms and tools in the product, improvements to existing mechanisms made directly by the developer (reducing the cost of in-house modifications).
• Reducing the tax risks of an enterprise through timely updating of mechanisms, formulas, templates for accounting and reporting in accordance with the latest changes in legislation.

Conditions of receipt

To gain access to updates, the program must be officially supported.

reference Information

• Information on program registration and current 1C:ITS agreements is available in the “Personal Account” of this portal.
• You can check whether you can receive the update service using the program registration number.
• If you do not have the right to receive updates, contact a certified 1C partner in your region.
• You can choose a package of services and calculate the preliminary cost of support for your company.

How to get update files?

For programs on the 1C:Enterprise 8 platform:

• Download it yourself on the 1C:ITS Portal
• Configure automatic update of the 1C program via the Internet
• Receive files on DVD release of IS "1C:ITS"

For programs on the 1C:Enterprise 7.7 platform:

• Download it yourself in your Personal Account IS "1C:ITS"
• Receive files on the DVD release of IS "1C:ITS"

Instructions

Price

Receiving official updates is included in information technology support (1C:ITS). Users of basic versions of 1C:Enterprise 8 programs can get access to download updates from this portal without information technology support. Users who rent programs from 1C partners pay for the update service as part of other services under the rental agreement. The contract price is determined by the partner.

You can familiarize yourself with the cost of the ITS Industry service.

Reference Information:

• Recommended cost of 1C:ITS (the final cost of support is formed by the partner of the 1C company based on his price lists and tariff plans).